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Pep Boys
6714 South Memorial Drive, Tulsa, Oklahoma, United States
About the Pep Boys
Pep Boys is a renowned car repair and store institution located at 6714 South Memorial Drive in Tulsa, Oklahoma, United States. With a reputation for providing top-notch automotive services and a wide selection of car parts and accessories, Pep Boys is a one-stop shop for all your vehicle needs. Whether you need a routine oil change, tire rotation, or more extensive repairs, the skilled technicians at Pep Boys are ready to assist you. Visit us today and experience the exceptional service and expertise that have made us a trusted name in the automotive industry.
Photos of Pep Boys
6714 S Memorial Dr, Tulsa, OK 74133, United States
Opening hours of Pep Boys
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 19:00
Sunday:
09:00 - 17:00
Reviews of Pep Boys
"Went to the shop on 71st and memorial to have my car checked out and the manager John helped me fix my check the engine light. He explained me on what was done and answered any questions about what was going to be done. He was super busy helping out all the calls and people who came in to get work done. Would recommend people to bring their car here to get it serviced."
"I went to this location for a free ac check because my car was blowing warm air .They weren't even with my car for 5 minutes before the guy comes out saying I needed to do an additional diagnostic for $60. I said okay. Wasn't too happy about it but whatever. Then they come back saying I needed to have my coolant fan replaced and it would be $1000 to fix. I had an issue with the coolant system last year so I thought that was insane. I took my car to Midas on Peoria and they said the coolant fan was working properly and it was my compressor that was the issue. I would not trust this pep boys at all. Giving me a false diagnosis just to get money out of me. They probably didn't even need to do that additional "diagnostic". Wish I could rate them 0 stars."
"I called to set up an appointment for a tire balance and the person I spoke with said they would set me up for the following Monday at 4:30 he took my name and number. That following Monday I showed up right on time went inside and waited and front counter for a good 15 to 20 minutes before someone came to the front desk. After letting the associate know I was there for a 4:30 appointment he asked for my name and then told me he didn’t have anything with my name or number. After asking if I could still be seen that day he told me I would have to wait until 5:30 and could be seen only if the other appointment didn’t show up."
"I set an appointment for 12:30 p.m., but they couldn't find it. They told me my service would take 90 minutes; however, it took 3 hours—they had misquoted and needed an additional $50. Then, when I got home, I discovered they hadn't put my dipstick back in, so I had to make another trip out there... Oh my goodness, this is what I just sent to their customers support in addition to my first complaint , this is absolutely unacceptable.. "Thank you for your response. The situation has gone from bad to worse. Allow me to explain. I work part-time as an Amazon Flex driver on weekends. I had three blocks scheduled for tomorrow and Saturday. This evening, in preparation for my shift tomorrow, I decided to check my car's tires, fluids, and check for any codes. First, I checked my tires; all 4 tires were overinflated. My tires call for 30 PSI, but they were inflated to 39. So I corrected that issue, then I checked my brake fluid, and it was very low, so I corrected this issue as well. Then I checked the oil level, which was severely overfilled. This will need to be corrected. Then I checked for codes, and sure enough, my car was coding at the oil pressure sensor. I work two jobs to support my family, and I'll now need to cancel my routes this weekend, costing me over $250. I'll need to have my car serviced and possibly repaired. I'm giving serious consideration to filing a complaint with the consumer protection agency. This is straightforward neglect and sabotage of a good running vehicle. Please have someone reach out to me. Service location: 6714 S Memorial Dr, Tulsa, OK 74133""
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