Walgreens Pharmacy

"It’s wild how bad this pharmacy is. I don’t think all of the blame should be on the employees; I think it’s a corporate issue and Walgreens keeps every aspect of their stores minimally staffed in order to maximize their profits. There’s never anyone working, and when there is it’s like a single person to handle a line full of people. The understaffing also means that they don’t do any sort of due diligence in filling your prescriptions. It has happened to me multiple times where there’s been an issue with insurance or my doctor. Instead of telling me there’s any sort of issue, they just don’t do anything. I’ll wait a week for a prescription to be filled, call to ask about its status, and an employee will tell me there’s an issue on another end that I need to take care of. Like who was going to tell me? How was I supposed to guess that? Pharmacists are rude and short to you, but probably because they’re continuously overworked and understaffed. Pretty much every time I go to pick up a prescription, the entire pharmacy is closed down for a randomly timed lunch break. The whole thing wouldn’t need to shut down for an hour every day if you just adequately staffed your pharmacy. I would go literally anywhere else that was within a reasonable distance if my insurance would let me. But because of the absolutely stellar healthcare industry in this country, I will be forced to continue using this pharmacy and wanting to stick needles in my eyes every time I have to go."

"Absolutely terrible. They shorted me for the number of pills in a refill and when I found out, just shrugged and essentially said tough. Their offer was to sell me 1/6 of what the refill would have been at six times the price and refused to discount even though they charged me for something I didn't recieve."

"Just got my Covid booster from Haleh at the pharmacy. I think she could tell I was nervous and got it over with quickly. She was very kind to me and patient even though I could tell everyone was busy helping customers, answering phones and checking in a delivery. Making the appointment was fast and easy and now I’ll be covered by my booster for a while. Glad I got it over with. I hate shots."

"The pharmacist here has clear prejudices that affect care given to patients. Initially refused filling my prescription because he doesn’t understand how telehealth care works, then continued to move the goalposts because of clear prejudices. I hope this man feels guilt for making me jump through hoops to get my medication that I’ve been on for 5 years."

"I’ve been sick and not sleeping due to cough. I was finally going to get relief from the med called in. This med is very obviously a short term urgent need item. So if you’re out of it, you CALL the customer to let them know. Instead, this Walgreens was just going to fill it when it restocked. I used to go to another pharmacy that is great but an insurance change made me switch to Walgreens. They would have called!"