Smith's Pharmacy

"I picked up my wife's medication and they gave her a strong anti depressant Lexipro, which she has never been on. She's disabled, thank God I noticed."

"I've used this pharmacy a long time. 3pm today the new female at the desk was pretty standoffish. Maybe she's having a bad day but it made me not even want to come back. The gentleman was very nice though I spoke to both of them."

"We have been coming to this pharmacy for the past 3 years. They were fantastic when we first started getting our monthly scripts here. The pharmacist and staff were super nice and friendly, we loved how we felt each month when we got our scripts filled. They have been the worst to work with in the past 6 months. The medications we fill require us to speak with a staff member to get them filled, they always are put out and rude on the phone when we speak to someone. They haven't had enough of the medication to fill the entire script at time, which then requires us to get an entirely new script from out doc. After verifying with our doc that the new script was sent, the staff claims there isn't one on file. They do not stay open during the posted business hours. They turned off the light and started closing down 15 minutes before their posted closing time when we were picking up our medication yesterday. We will no longer be using this pharmacy."

"Between my mother-in-law, myself and my husband we’ve been going to this smith’s pharmacy for 10+ years. It’s super convenient that it’s just down the street and we get our groceries here. But after the pharmacists we’ve been seeing for years was FORCED to retire everything just been going downhill. Multiple times when we’ve asked to use the discount we normally use, they’ve been so rude about. The medication I use with their Kroger’s savings brings down one of my medications from $75 to $35. We’ve already paid $75 one time because they inform us that they no longer accept Good Rx. But failed to inform us It was replaced by something else that was just the same. My card declined (because normally both my meds were under $50 after the discount but again they refuse to let use the discount) and my husband called me to transfer more money and the pharmacists loudly told my husband how he’s holding up the line. But he was actually standing there alone for 15 mins and no one was there to help. Literally by the time she said that I already transferred more money because I got the notification from our bank but my husband was so embarrassed and angry he just left. This time today, the line was long and it was almost their lunch time. By the time my husband was his turn it was 1:02. Instead of telling him while he was in line they “helped him” but made sure he was an inconvenience. It would have been fine if they told him while in his line but every interaction has been so rude. We’re done dealing with these pharmacists. They are unprofessional and zero compassion. It’s already hard enough for us to afford these medications. To have every single interaction with them be so unpleasant and anxiety inducing (it’s literally a task we now hate to do because we anticipate that they might be rude) we rather drive further down the street to Walgreens."

"Oh how I hate this pharmacy. With other Smiths pharmacy locations, when my doctor calls in a prescription, I get a text when it's ready. When I got a text recently after a doc visit, I went to this pharmacy expecting my order to be ready. Oh no! The text was merely asking me if I wanted if filled. My order wasn't even initiated. So, why is this location different?! That's inconsistent, misleading and a waste of time. For this reason and many others, I just can't visit this pharmacy any longer. Inconsistent and incompetence are understatements."