Granger Medical Clinic - Sleep and Lung, Murray

"Great place, both for pulmonary issues and cpap. Desk staff is awesome and Dr. Jeans nurse is as well. Dr. Jeans is young and knowledgeable. Doesn’t forget things. She talks in a way I can understand and I feel like she’s listening by her responses. Would definitely recommend Granger Medical Sleep and Lung."

"The clinicians are great, however, no one answers the phone and call backs are long in coming. I was told an appointment needed to be rescheduled due to the doctor being out of the office. I have called twice and spent 30+ minutes on hold trying to reschedule and I just received a reminder call to be at my cancelled appointment. You can’t make this stuff up. As long as there are no changes to your appointments you will be fine here, but heaven forbid you need to make a change, you will be lost in the abyss of their phone system. A friend recently arrived for an appointment he had waited 6 months to attend only to find that his Doctor was unavailable that day. A courtesy call with a rescheduled appointment would have gone a long way towards keeping this patient happy. Just common courtesy and common sense!"

"We LOVE Dr. Norris and Dr. Grogan, but we are frustrated with the people who answer calls and work at the front desk. I have yet to be greeted with a smile or friendly help. We don't feel important or heard. Do they hate their jobs? We only stay because my mom is 80 and doesn't want to deal with anything new."

"Dr. Pandita and his staff were so kind as soon as I came in. They took time to talk to me showing compassion the whole time I was there. They made me feel like they cared, truly cared. Dr. Pandita took the time to go over my test results and explained them thoroughly. I came from another pulmonologist office in West Jordan where the opposite was my experience. Everyone at Granger is like a breath of fresh air! Exhibiting professionalism with genuine kindness. I feel assured that I will receive high quality appropriate treatment now. Choose Granger Medical Sleep & Lung! No one else compares!"

"I love the care that I receive at this clinic but communication in the past has been a challenge getting through on the phones. So much so that I almost left the clinic in search of a new provider that I could actually schedule with. The current office manager, Becky, has really made a difference though and has single handedly helped to turn my opinion around for the better. i am proud to change my prior 2 star rating that was based solely on the communication factor as the care at this clicic is fabulous."