Foothill Family Clinic - Draper: Coleman Stephen D MD

"Dr Coleman and nurse are excellent when I can get in to see them. Unfortunately, their availability and the office are less than adequate for my needs. I have been treated at instacare facilities for things I should be able to go to my family doctor for going on over a year. The only thing I have been able to use Dr Coleman for is my annual physical which I can schedule a month in advance. For anything else, they are either out of the office or booked weeks out. Very unfortunate to have found a Doctor I like that I cannot seem get an appointment with when I need him. The office and the call center are also quite inefficient. Doctor is awesome, the business is far from it. Unfortunately for me, I am back in the market for a new doctor."

"Called in and was able to see Dr. Azarcon super quickly. He explained to me, in way that I could understand, how I could fix the problem I had as well as to prevent it. I felt educated with my problem and I felt like he wanted to really help me. One thing he kept saying was “If you don’t understand, call me.” I have always appreciated when the doctor listens to my concerns and shows empathy. I felt like Dr Azarcon did just that and was genuinely interested in helping me get better. Great office and staff. Would recommend to my family and friends!"

"Took 2 hours and 5 phone calls to get test results. Also, made an appt and the soonest they could get me in was three weeks out, I forgot (that's on me), however, I didn't receive any email or text message reminders, but I DID receive a $150 no-show charge, so don't forget your appt if you make the mistake of going here."

"Love the doctors and nurses...hate having to call for apts. It is the worst experience I've ever had with any Dr or clinic. During office hours it can take 30 to 50 rings...not kidding...for the first person to answer. The every time you are transferred 10 to 30 more. Ridiculous. When I recommend them I always warn people that they will think the office is closed when they call because it takes so long for some one to answer. They always tell me it's good I warned them because they would never have stayed on the phone so long. This is not just Monday. My last experience was Thursday at 2:30 pm. I counted 62 rings before phone was answered."

"I've liked the doctors and the PA's that I've seen there. Monday morning it is close to impossible to get through on the phones so expect to be on hold for a long time. The phone system is not so great and often I'm transferred and just ringing and then someone picks up and transfers me to the same place to have noone pick up. It has gotten a little better in the past few years. The hours are really nice because they are open late. I particularly like going to Anna Petersen or Dr. Grazulis. Expect to be irritated with the phones. Other than that, it's great"