Arby's

"This is one of the better Arby's, just don't use the app to order. They take forever. Said to pick up my food at 5:45. Pulled into the drive thru at that time to pick it up. They said they were almost done and asked me to pull forward. 6 cars got their food before I got mine, leaving at 5:58. I don't mind waiting for good, fresh food. But I should have gotten my food faster than the people who got there after me."

"As a restaurant owner who hires customer service employees in the food service industry, I can say Jayden had zero customer service skills taking my order, and should not be working in food service or with any public for that matter. Super rude while taking my order, as if I was a bother to be ordering food in his drive thru window (I had a small simple order of 1 single meal, no modifications to it.) Then at the window waiting for my food, same attitude but then laced with multiple F bombs loudly while the window was wide open while he was filling my drink while my young kids are in the car and could hear him. I've never had that experience anywhere with an employee just dropping F bombs like nothing in front of a customer. I was polite from the jump even after I sensed his attitude, said thank you when he handed me my food and he rolled his eyes and didn't say anything back. Zero courtesy whatsoever. This person should not be working in customer service. My family frequents this location since we live nearby, but after our experience, we won't be coming back. I encourage the general manager to revamp and retrain your staff. I'd rather drive out of my way to another location if I want Arby's food."

"The people working here are always so pleasant and accommodating. They even let us use our expired coupons. We come back because of how nice they are. They're sweet to my kids too, and because we live close, my kids like to walk there for milkshakes quite often. That goes a long way with me. Sadly, the food here has started to decline in quality. The last two times we've gone, the food was either dangerously undercooked or so overcooked it was crispy. Also, each time we eat-in, the floor is sticky--the floor mats too. They need to send them away for cleaning. Personally, I think they are struggling to stay afloat. That's part of why we continue to support them. We'd hate to see them go out of business."

"My overall rating is how I feel about Arby's, but the other ratings are a comparison to other locations. The remodel has really helped update this location. The food is standard and tastes the way it should. Arby's promotional coupons are pretty good, so make sure to bring some with you. It's tough the beat the 2 Can Dine for $9.99. The manager, John Roskelley (not sure of his actual title), is the key to success at this location. He is friendly, remembered my name throughout my stay, and went out of his way to make sure I had an enjoyable experience. As long as John is working here, I'll keep coming back to this location."

"Got a great 2 for $7 meal. Everyone hates on Arby’s but I think if you make the right adjustments, you can have a great meal for a great price. I switched out the gross cheddar sauce for a real piece of cheddar on the roast beef sandwich, and also switched out raw red onions for crispy onions on the gyro (I don’t do the raw onion thing, kind of overpowering). The bbq sauce is super great and smoky, I’m a big fan."