Marco's Pizza 5510 South 900 East, Murray, UT 84117

"I have been ordering from this location for months and had a great experience. Tonight I spoke with the manager who was drunk, she could not complete a sentence, and I repeated myself twice. I will never use this location again. I only wish that I would’ve asked her name."

"They didn't bother to cut my pizza. I'm eating this in my car too. I don't have a pizza cutter on hand to cut it. Why wouldn't you cut thr pizza?"

"I ordered a medium garden pizza for delivery and got the wrong order… no big deal, I understand mistakes happen, however, I wasn’t prepared for the worker I called to tell me there was nothing they could do about it. Are you kidding me? He said that he didn’t know how to issue a refund and to call back tomorrow. I asked if they could just make the right pizza and send it my way and he said no. He didn’t even try to help. He expected me to just eat what I got, which would still require a refund because the difference in cost of the pizzas is about $6. I get not being able to issue a refund if you don’t know how to, but there’s absolutely NO reason why they couldn’t just make another pizza and send it. I couldn’t eat the one they sent because it was a pepperoni and swimming in grease… the opposite of a garden pizza (what I ordered). I’ll be calling for my refund tomorrow and I won’t be ordering from Marco’s again. I’ll be updating with how the refund process goes."

"Normally we like Marcos but We just ordered 3 pizzas from there and they were so dry that they were basically inedible. One of our pizzas didn’t even have sauce on it. I called them to speak to the manager and he just said “sorry, you can order double sauce next time but that will make it really greasy”. He offered no way to make up for it or anything else. Poor pizza making and poor customer service. Not what we are used to from Marco’s. Pretty disappointing."

"Food is great and people are great. The only big complaint is the ordering ahead service. 3 times I'll go pick up an order and the won't have it started until I get here. I get that this will "guarantee fresh" the pizza, but I don't mind it a little not fresh if it saves me 15min of waiting."