Domino's Pizza,

5619 S 3500 W, Roy, UT 84067, United States

"Ordered on line get home from picking it up and it looked like it was cooked to long"

"Ordered online for delivery once I saw it was going to take two hours. I wanted to change it to carry out. There was no way to change it online. I called and sat on the phone for over 20 minutes. No one answered, so I drove over there and when I asked for help the kid at the counter was super friendly and asked the manager for help, and she started yelling from the back and said that she was so busy so I yelled back and said I was frustrated, and upset. She still continued to work behind the counter, and yell from where she was standing. So I decided to cancel the order. I will not be coming back here again. any manager that cannot take two minutes to come step over and take care of a customer issue and stand back and yell doesn’t deserve any business. Poor training on their part- the associate should’ve been trained on how to do this. And very poor customer service."

"My plans got canceled due to weather and I was bumed. Decided I get something to eat and just go home. I went in to the Roy location tonight with a special request and the whole team was amazing. Friendly and helpful. Destiny went above and beyond. Customer service was top notch, food was quickly prepared with care. Thank you all for helping make my night better."

"I deeply regret to convey my profound dissatisfaction with the recent encounter I had at Domino's Pizza. Despite our explicit request and payment for additional sauces, they were inexplicably absent from our order. To compound this issue, the carryout order was considerably delayed, a perplexing occurrence given the notification we received indicating the order was ready. Regrettably, our wait extended by an extra 10 /15 minutes, during which time we were situated in the lobby area that, regrettably, had a minor presence of insects. This experience is all the more perplexing given the apparent lack of activity within the establishment. As a consumer who places a premium on service excellence, these shortcomings have left me truly disheartened"