Insourceo

"I have been with them for a very long time i was on auto pay and expected my payment to be taken out if my account each month how ever when i went to the tag office they told me i did not have any automotive insurance evan though i was told the week before by the agency that i was fully covered. I called today and theyy tell me that i have not been covered since last month. Seems as if they have no idea what they are doing"

"You can only reach them if you're calling for a new quote, otherwise they don't seem to care as you're just funneled into their voicemail at any time of day. I called in to their office at least a dozen times on behalf of someone switching out of their agency to me and they were easily the rudest office I've ever dealt with. I'd recommend any of my competitors over these guys."

"They did not cover my rental car damage because one of their staff cancelled my policy even I mention them about my rental car damage. They were not ready to fix it even claim department said it can be fixed. Please don’t trust what they say. First, they told me they will cover my rental car damage and later they denied. Their reception is the worst. She said she updated note about my rental car damage and later they told me there was no note about it and they did not even know about the rental car damage. I was with them for four years but not anymore."

"After reading the reviews , I gave Kirk Fuqua a chance. I had no problems until i asked for my cars to be removed from my policy. My representative not only closed the policy on my cars, but removed my homeowners insurance. For two weeks, I thought I had coverage and didnt. A mistake that big is unforgivable. I tried to switch agencies but for some odd reason, I couldn't shake these folks. My only option was to go to another insurance company, which I did."

"I've never had any problems with my policy until I switched to this location. They told me the car I added to the policy in November 2016 didn't get insured until June 2017. They had me believing that I had insurance on both of my vehicles. They also made huge changes to my policy without consulting me. When I brought it to their attention they kept giving me the run away. They kept telling me that the portion that I paid for their mess up would get credited back. But kept telling me I would have to pay the new balance in order to get it. STATE FARM IS GREAT. BUT NOT THIS LOCATION"