Access Medical Centers - Urgent Care

"Was asked what pharmacy and told them. Was sent to the wrong one after specifying. Called to tell them it was wrong and the girl on the phone said she would call and have it changed. Went to pick it up and was told they didn’t have it and went to another store. The staff member that was supposed to call and change it didn’t. I’ll also add that this isn’t our first negative experience here. The nurse was good but it’s not worth all the rest of the issues for one good part of the visit. We won’t be going back."

"They got my daughter in quickly and did X-rays and told us she definitely broke her arm. Gave us all the detailed info that we needed to get to the specialist. Did an amazing job. We really appreciate the care."

"Nurse and PA were super. The receptionist at the front was border line rude. Texting while doing our intake kept asking if our insurance was active(it was). Then made me call the Ins company to ask, why didn’t she do her job? Instead she just kept checking her phone or texting. When I asked if we could wait in our car we were told no and spent 10min in the waiting room until we were seen. Otherwise the appointment went well."

"Very quickly taken care of. I had a very sick kid with strep. They took care of her quickly. Very nice people and u loved the doctor!"

"Been coming here for a few years. Usually have had a good experience, short waits, and compassionate staff. Today, showed up at 7:45am for my sons 8am appointment - like I was told. Doors locked. At 8am (when they show they "open"), I began knocking on the door and calling their phone - NO ANSWER. Receptionist drove in and unlocked the door at 8:10am. We were the only people here and did not get taken back to a room until 8:25am. Doctor (PA - no Dr on site) did not come into room until 8:30am. To her credit, I will say the PA was very kind and understanding. What makes the whole thing more frustrating is that NONE of the staff were apologetic about opening late and making us wait so long when we had an appt and were the ONLY people there. Will definitely be on the hunt for a new urgent care."