Norman Regional Primary Care - Moore

"Repeated issues with billing. I pay, they cash my checks but my account doesn't reflect it. Good luck on getting a call back to try to rectify it. I get that this can occasionally happen but it's all the time with this place."

"I’ve seen a couple of different physicians here and they were okay, but they all left. I started seeing Dr. Del Valle and I’ve never been more pleased with any other doctor I’ve ever been to! She’s AMAZING. I feel as though she actually takes the time to listen and go over several different options with me. If she ever leaves I will definitely try to continue seeing her wherever she goes!"

"8/17. Woman who answers the phone has a really bad phone manner. An order goes missing and I have to do the running around to get it sorted out. Every time I phone this office I get this woman and her manner is always the same. When I spoke to her about her manner she still kept the same manner. The doctor I see is great, just this woman on the phone."

"I tried scheduling an appointment with my doctor just to find out she’s no longer there. There was zero notification to myself, one of Dr. Marklands clients. I just tried to set up an appointment as I need a referral for a specialist and I have to not only get a new patient appointment which is booked out for weeks. I can’t even get the referral in the same appointment?! I will just have to look else where. You would think her patients would be grandfathered into whoever took her spot instead of leaving the inconvenience up to someone else. This is the second time I’ve had a doctor leave this facility and me have to go through the struggle of needing to be seen, and having to go through a new patient appointment and deal with the hassle of that. This is ridiculous!!!"

"I highly would not recommend this office. My doctor left at the end of January but I was not told about it at all. No phone call, email, or letter was sent to me. I only found out because I was trying to refill my prescriptions and I had to call to verify for the pharmacist that she was a part of my insurance network. Now I have to find someone new that is covered in my network and I am out of my prescription. Do not recommend."