DoubleTree by Hilton Hotel Tulsa - Warren Place

"We (family of 3 + family of 2) had a great stay. Nice hotel in with peaceful woods and a landscaped creek backing up to it (great for kids to enjoy/play near, and there's a large park 1/2 mile away). Walking distance to nice restaurants although the hotel restaurant also treated us well. But the staff were what put it over the top - we were treated well by all but Becky in the restaurant and LaShan at the front desk both especially went out of their way to care well for our family and make it a special stay. No issue with the original room but the staff was willing to re-room one of our rooms to let us be closer even though we were already mid-stay. Would definitely stay there again!"

"The only reason I gave this hotel a lower rating was due to the heater in our room not working. The heater did not work at all and the AC froze us out. Upon check, no one even cared to ask how our stay was. We waited for about 10 minutes for an employee to come and check us out at the unmanned desk. Rooms were clean and spacious, but the AC was running at 60 when we arrived. We left to explore the city and turned the heater on to have it warm when we returned. When we returned the room was at a chilling 58, lower than before even with the heater running. I wouldn't want my room that cold during summer and especially not during February. I went to the breakfast area to get water and coffee before leaving and even though they were out of cream, Becky was very sweet and accommodating for helping with an alternative to the cream. She was the best part of our stay and definitely deserves to be recognized for going above and beyond to do her job!"

"From check in to check out the staff were so nice. Advised my body wash container in the shower was empty and they had someone up right away to fill it and the others to make sure I had a great stay. Staff were helpful and extremely nice even when I needed something from their little market spot. Starbucks coffee was onsite as well as conference rooms and dining for breakfast and supper. You had to pay for breakfast with a voucher or by cash but was really an abundance."

"The room was clean with lots of space and the bed was excellent. Good location. However, the heat didn't work and there was no hot water. Had an awesome cold shower. Check in time I ran into a rude host. She had a very bad attitude. Oh, got to love those hidden fees they failed to mention. A hidden parking fee of 12 dollars a night. A hidden deposit fee of 50 dollars and breakfast is not free. They charge 15 dollars for breakfast. It sure was a nice hotel with lots of separate rooms for meetings or just to sit alone and do some work but those hidden fees make it easy not to return."