JP Plumbing Co 12048 Roberts Road, La Vista, NE 68128

"I have used JP many times in the past and was happy with their service, but my most recent experience was not up to their usual standard. I’m not one to write negative reviews but I feel it’s necessary when the service is not up to the ratings received on here so consumers can make an informed decision. We had a GE water softener installed 3 years ago by JP Plumbing for $550. The water softener recently broke and JP went to fix the issue and claimed it was fixed so I paid them $250. The next day the same issue occurred so JP went back out to look at the problem. They stated GE would not work with them b/c they are not GE certified. I understand this is out of their hands and after trying to find other plumbers to work on it decided to get a quote for a new water softener less some of the money already paid. They came back with a quote for $2250 minus $125 since they didn’t fix the original issue. I asked for a detailed quote with material and labor costs but haven’t received one. Therefore, I have to make some assumptions. The quote was for a 48,000 grain Wood Bros. Advanced Series 2 piece water softener. This is a wholesale company out of Lincoln so I have no idea how much the equipment actually costs but similar units are $550-$1300. So, if we take the median price of $925 for materials that would mean the labor would be $1325! A 140% increase in labor cost in 3 years seems excessive. I have been disappointed in JP plumbing response to my issues. At this point I’m going to try to find a different plumber who is more reasonable and responsive to help out with our plumbing issues. This is disappointing because we have always had a good experience with JP in the past. If I hear back from JP plumbing I will update my review and rating."

"I don't write many reviews, I only write reviews after years of service and JP is the best crew there is! We bought an older house, a few years ago, that has had multiple issues with pipes. When JP fixes the issue its solid. We've had at least 3 different plumbers out to the house. One to fix valves & faucets in bathroom, laundry room & sprinkler closet, one to replace corroded metal pipes in the kitchen, and today a main line clog. Michael got to the house right away and quickly cleared out tree roots form our gigantic Silver Maple. As always very little mess was created and what mess there was, was cleaned before he left, The other thing Michael and other's have done is give us helpful pointers and fully explain the issue. Additionally, they provide honest professional service the $$$ is always more than reasonable. Thanks Michael for getting our drain clear and continuing to provide top notch service, yall are lifesavers."

"My service was above and beyond. The dishwasher I purchased was an inch deeper than my old one, this would have been a big problem if Home Depot had to install it. They most likely would’ve said I had to return it. Cory (JP PLUMBING) found a work around And the dishwasher fits perfectly! He was polite, kept me posted on what he was doing and even cleaned up after!"

"Best people ever! Every plumber has been super friendly, efficient, and prompt. Joe runs a good company; I will never use another one as long as J.P. are still in business!"

"I purchased a water heater, through Home Depot, and JP Plumbing was the assigned installer. Couldn't be happier about that! Everyone I worked with was professional and personable. The installers worked efficiently and cleaned up after themselves, completely. Great attitude continued even beyond the work that was done. I would definitely use them, in the future, for any plumbing needs!"