Bryan Medical Center East Campus

"I had a Holter monitor appointment where they placed a external heart monitor on my chest. Zahara was wonderful and explained in depth how things worked. I'm grateful for such wonderful people at Bryan Health!"

"Exceptional staff!! The NP we saw had a unique ability to keep all of us calm in a very difficult and painful situation! He was extremely knowledgeable and was able to care for my daughter when she was in a tremendous amount of pain! He was gentle and informative and gave us such personalized care. Our nurse made sure my daughter was as comfortable as she could be given the pain she was in. If I could have this care team as our primary providers, I would in a heartbeat!!"

"Some staff great, others not so good. Tried calling nurses desk directly 5 different times. Never got an answer. Huge lack of communication between caregivers and immediate contact for the paient. Hospital to hospital contact not good either. Dad's care was not good. Swabs, water never changed. Nurse never communicated discharge, how procedure went or once called to update until asked. Would not recommend. Physicians were great!"

"We had a great experience in the specialty clinic as well as the ED. The nurses are exceptional and were very patient and kind while explaining the procedures to us. The ED was very busy yet the nurse and provider took great care of my husband and made sure to take the time to actually listen to us before explaining how they would treat him. Thank you Bryan Staff for taking care of my husband and getting him feeling better."

"Quite a bad experience at this hospital with a few support staff. Some were excellent and exceptional but those who were bad, made their whole system a truly horrible experience. Bryan has a hiring issue with some very immature and inexperienced nurses who couldn’t answer questions from a doctor. Was not reassuring in care by any means for a very sick patient after an operation. The charge nurse, Brooke was very immature, too emotional and completely unable to handle talking with patients or caregivers who advocate for their loved ones after botching a number of tries for IV’s, confusion over multiple IV lines, and med schedules. We could only assume her “supervisory” experience was that she showed up for work. An ER paramedic had to come up and put in an IV line who told us this was his third time called to the floor that day for the same thing. We asked to see a higher level of nursing director who completely understood our situation and concerns (heaven knows what she experiences in her position) and was able to make a staffing change but we felt for the patients who were getting those we had requested removed. Is this the new standard of healthcare we should expect there? It’s a whole new level of low."