Sleep Number,

6005 O Street, Lincoln, NE 68510

"The folks at the O Street location were so friendly and helpful. Not pushy. They gave us all the facts we needed, answered our questions and then let us decide what was best for us. We would recommend them."

"I would be leaving 0 stars if I could. My wife and I experience here at the Lincoln store has been nothing short of a disaster. We were lied to at every moment and the bigger guy that works there knows it just won't admit it. We were told when we got our sleep number that it would come with everything we saw, this included headboard. It did not. We were also told that we would not be able to return the adjustable base which we understood, what we were not told though to keep the base was $2500. Instead we were told it was only $250. Turns out the pick up fee to return is $250. They made absolutely no mention of the cost of the adjustable base. Will never recommend or do buisness with thieves again"

"Julie was very knowledgeable and great to work with. When we were in the store she was the only one working at the moment and there was us and another couple she was helping. She did a great job bouncing back and forth. We never felt pressured and she answered all our questions we had."

"My fiancé purchased the sleep number I10 flex Top king 360 smart bed w/ mattress pad total protection plan $11,198.59 later with a 25 year warranty and 30 day money back guarantee, which they didn’t honor then. Big surprise to find out that they want to charge $100+ to come and take a look at “the great divide” if you are a couple I would not recommend purchasing this mattress the divide between the two sides that allow the bed to incline independently has separated over the last 2 years now having a 6 inch gap between the mattresses making it impossible to sleep comfortably with your partner. Without waking up trapped inside the gap. And at the chiropractor as soon as your able to start walking again. We called them to purchase a solution or something to fix it. And there is no solution we were told we must be getting out of the bed wrong and for $117 they could send somebody over to adjust the foam. I am hoping that I save you from making the same mistake and trusting the wrong company with your sleep comfortability. And I would love to update this review and inform you all that they did the right thing and resolved this obvious issue."

"I now own a sleep number bed from this location. When we went to see the beds we we were there for about two hours just laying in beds to try them out. That happened two times actually and the attendee was patient and helpful throughout the whole try out process. It was interesting to try all the sizes, firmness and types of beds to figure out the one we wanted. The purchase process went pretty smooth also. So far, in the last few months, the bed has worked out with our goal of improving our sleep. I did have a air chamber issue but that was replaced and quickly addressed so customer service has been great so far."