Subway 1606 South 72nd Street, Omaha, NE 68124

"No-one here to staff the place. 5 p.m. on a weekday. Saw 5 people come and leave. Not sure why they bother having a Subway here. It took ten minutes to get someone to come out from the back to tell me they were out of pizza's last Sunday. This time I had to leave."

"We ordered delivery through the Subway app and it was picked up via DoorDash. There was an issue where the store was out of a few items needed to make our order and the first DoorDasher was rude to the employees and refused to call us. After a while, we noticed that another DoorDasher had cancelled the pickup as well, so called the restaurant to check in. I didn’t catch her name but the worker was so kind! She made sure she could get our orders as close as possible without the items we needed (sauce and cookies) and substituted different cookies for us. After that, the issue was solved very quickly and she was so polite and professional. Our food arrived and she added extra cookies for us to make up for the delay. Their team is wonderful and food was still tasty even with a few changes :)"

"Lmao. Ok. I don’t expect much out of Subway, especially one located in a Walmart. I don’t often review chain restaurants, but I felt like people needed to be warned. The food was actually alright and the veggies seemed fresh, so I’ll give them that, but the service was absolutely atrocious. Granted, we showed up at 8:30 (thirty minutes before closing) and I’m well aware the job isn’t exactly fun, but there is a limit to what’s ok when it comes to letting people know how unwelcome they are. The lady was downright rude, like rolling her eyes and snappy-kind of rude, and when we ordered a specific kind of bread (“artisan”), she nodded and served us both basic white instead. Maybe she had a terrible day. Maybe someone was rude to her before we showed up. I try to give people the benefit of a doubt and show them grace and kindness even if they don’t reciprocate. But in the end, basic politeness isn’t much to ask for. My husband works in the service industry and tends to be a very generous tipper, even in fast food places. I don’t think I’ve ever seen him purposely not tip before."

"I was in there tonight and the lady in there working tonight I always see her doing so much work and by herself! Dawn is always working so hard. We didn't end up eating there but still had to tip her. She seriously deserves a raise. I use to be in restaurant management and she is definitely the kind of employee I'd keep on staff and pay well."