United States Postal Service

"FIRES EMPLOYEES because they ask for help on big routes. The union REP at this location will allow you to get fired even if you have doctors notes (pathetic) They’re 30.60.90 day probation period evals are A JOKE. Their scheduling is not consistent, they set you up for failure and the management is full of JUDGEY females who have never worked up the chain of command. USPS is understaffed: good. Worst place to WORK! You will be filing grievances and talki no to REPS."

"I don't usually write reviews because I don't believe in publicly bashing a business, however..... I cannot let what has happened go unspoken. First of all shame on me for giving the Rio Rancho Postal Services another chance. I should have learned after they lost my taxes last year. I gave them a second chance. I shipped a valentines care package to my daughters boyfriend at collage. They lost is and now are refusing to refund the $35.00 I spent to have it shipped. They are refusing because I used the UPS store to ship it. The UPS store is refusing to refund the shipping because it had to be shipped from their store via USPS because it was going to a PO box.... I dropped the package with the UPS store manager who put a a label on the box charged me and advised all is well!, I checked on the tracking after the package hadn't been received and saw that the the label still showed waiting for pick up... the UPS store stated that they did not have the package and the USPS courier must have just forgot to scan and to call the Rio Rancho Post Office. The Rio Rancho Post Office said there is nothing they can do they don't have the box. I spoke to Sara who said she spoke to the courier and he didn't know where the box was. I was treated rudely and poorly, I utilized their services and they treated me like I lost their possessions! VERY VERY VERY VERY Rude and extremely unprofessional. IF YOU HAVE TO SHIP SOMETHNING OR MAIL SOMETHING DO NOT USE RIO RANCHO POSTAL SERVICE GO TO ALBUQUERQUE. ITS WORTH THE DRIVE AT LEAST THEY WON'T LOSE YOUR PACKAGE."

"This has got to be the WORST USPS I have ever experienced. Mail is CONSISTENTLY being delivered to the wrong mailbox. I had a custom item made for my husband, the tracking “left in parcel” I open my mailbox and no key. None of my neighbors had it either. Now, I have no idea where this went and I can’t file a claim on it either. When I go inside, my anxiety is sky high. Scott, that works there, is the MOST unpleasant person in that building. He is repeatedly rude to customers. We all had to tell him to stop yelling at an 80 something year old customer. I can’t believe he’s still employed there. I REALLY wish this place would get it together. The absolute WORST place of business ever."

"Brandi seems to have favorites. Our packages always gets tossed into the wall fence we have in front of our yard but people across the street from us get their packages specifically placed in their front door. Which is in an uphill compare to our house. Not sure when the postal service got lazy."

"Why is it that every time I come in here for a problem, it's because I've tried calling Big USPS, the local USPS, doing whatever I can online, and have been ignored and/or told they'd look into it but don't? Then when I get here, I wait in multiple lines because I need one of the few people who actually know what they're doing and don't get rude and flustered by the slightest deviation from either buying stamps or weighing a package. Then that person returns to the beginning where they promise help and do nothing until it gets magically solved in another way, I give up entirely, or I have to go through the merchant. How on earth are these people still considered good stewards of taxpayer money???"