Tesoro on Spain
9900 Spain Road Northeast, Albuquerque, New Mexico 87111
About the Tesoro on Spain
Tesoro on Spain is a premier real estate agency located at 9900 Spain Road Northeast in Albuquerque, New Mexico. Our luxurious apartments are carefully designed with your comfort and style in mind, allowing you to live the lifestyle you've always dreamed of without compromising on quality. Experience the perfect blend of convenience, elegance, and modern amenities at Tesoro on Spain.
Photos of Tesoro on Spain
9900 Spain Rd NE, Albuquerque, NM 87111, United States
Opening hours of Tesoro on Spain
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
12:00 - 17:00
Reviews of Tesoro on Spain
"Go elsewhere!!!! Hot water issues and incredibly incompetent management. I moved in June 2023. We had spotty hot water from the beginning. In August 2023 our hot water issues got so much worse. I began putting in maintenance requests for the hot water. I have documentation for all the maintenance requests that we submitted. From August until January my neighbors and I suffered without hot water. I had to boil water on my stove in order to give my child a bath. We sent emails to multiple people in the corporate office with not much of a response. We were told multiple lies (you are on the end of the line and wont have much hot water, it is the sprinklers that are causing the issue, the pump on the boiler is out, the boiler is not functioning). We went through 2 holiday weekends where there was no one in the office to speak to without hot water. We asked to be relocated to an apartment that had hot water and were told they didn’t want to overwhelm the working boiler. This management did not care about the residents or what they were going through. Absolutely no compassion. Corporate offered compensation of $250 off rent towards January’s rent. I didn’t feel like this was enough compensation for not having hot water for 5 months. I terminated my lease with them and moved out at the end of January. I asked for them to compensate me for all the inconvenience of not being able to utilize my apartment fully due to not having hot water. After which a hand full of residents (myself included) were offered $1200 concession off February rent for the inconvenience. I asked for this to be given to me in the form of a check as they well knew that I would not be there in February. I received nothing! They are nothing but lying thieves. Caring only for the money in their pockets. The only answer I see to any negative review is to contact them. I laugh at this as there is no way I will ever set foot there again and try calling them and no one ever answers me. Beware about renting here. The hot water issue supposedly has been resolved but I learned that just this weekend the hot water is out again. It will forever be a problem there."
"I love living here, nice neighbors, mantainence is always on it. Any problems anyone has are handled right away, the front desk people are always so kind and help with anything I need. The customer service I’ve received living here is amazing. I recommend living here."
"If you want hot water and competent staff, look elsewhere Moved in in June 23. Have not had consistent hot water since then. Maybe 3 days a week I'll get hot water for showers. They've been "fixing" the issue since August and nothing has changed. Front desk/reception is completely useless. Will often wait 20+ minutes for someone to come to the front desk during work hours while you watch them hang out looking at their phones in the backroom. Fees: when you look at the monthly statement, you realize they're charging you $200+ in random fees on top of rent and utilities. It's insane and frankly disgusting. Fully expect the sticker price to increase 20% when you go to pay bills each month. For how much we pay in fees, you'd expect they'd be able to provide hot water, but that is too much to expect from them. Easily the most incompetent management team in the game. For what it costs to live here, look elsewhere. At the price they charge, you'll find something better, with hot water, and competent staff."
"I just moved in, and I am 100% happy that I am here! I love the new upgrades, and my new place has a washer and dryer. I can do my laundry whenever I want, now. Their portal is easy, and I do not have to deal with money orders and paper receipts anymore. The staff was great when I moved in and very nice with all my other interactions."
"I have been here for two years and at first it was great but now it’s a constant no hot water, for months and we are into winter. They do not communicate with the tenants regarding serious issue as no hot water, or that the leak is affecting the heating system. People in the office are not exactly the friendliest. If they can actually get this issue fixed I would be happy to change my rating, but until then it will stay."
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