ECHO, Inc.

"Staff is very nice everything is professional but I wish that a company would update the web page as it's back in 2019 to 2022 and there's nothing current on there and then when we called to ask questions sometimes the staff gets frustrated because he does look the website but it's outdated. But other than that the service and staff are amazing it's just the website causes confusion"

"Staff are friendly and very helpful."

"If I could give them a zero I would because very discourteous condescending toneOf older generation I discussing with them of 3 day notice of no rent this for is mandatory n if not approved u will get eviction if land lord follows the with the eviction so careful tried to explain if I'm not approved I don't want to be evicted y dig a bigger hole for a maybe was interrupted numerous amounts of time by all staff after being transferred 4 times I also had to call for the cop as a civil standby because they said I would get verbal harassment charge if I continued calling to discuss the issue"

"If I could give them zero stars at all, had an appointment this morning, was misinformed about they go by gross income not net. Which was fine, until I went back in and heard the lady who was helping me (blonde lady) talk about me and how much I make and to be made fun of about. I get it but don’t judge me because you don’t know what has happen in my life, only reason I’m needing help is because I had got COVID in November and have been playing catch up with my bills. I’m sorry but I was nice when I was talking to her, she was talking to another coworker laughing saying I was mean and was not prepared paperwork wise, only thing I didn’t have was my most recent paycheck. was told by Monica that I could send it to her but was told no when I got there because she didn’t want to go into Monica personal belongings than ask if I could send it to her. She didn’t gave me answer. Ask to speak with someone else.another lady (short browned hair lady) I told her I don’t appreciate her talking about me like that because I wasn’t rude and ask her why I was denied and ask if I could go anywhere else for help. She did help and also said that she will speak to the other lady. She did not give me the other lady name. After leaving the building, seen (blonde lady) come out to the front to wipe down the front area. She was not wearing her mask and was coughing as well."

"Has been very kind to people but can also judge due ethnicity not being Navajo"