Number One Plumbing, A/C, Solar & Electric 525 Candelaria Road Northeast, Albuquerque, NM 87107

"Cory and his team was very thorough and efficient on the installation and completion of my new evaporator cooler. He made sure the motor was drawing the correct amperage and testing for flow. Explained in detail on how everything was done and brought up to code. Would highly recommend Cory for any of my or your heating, A/C or plumbing concerns. Very professional!"

"Almost 2 years ago, I hired #1 Plumbing and Heating to run 220 power from my attached garage about 20 feet to my detached garage, and install a mini-split AC/heat pump unit in the detached garage. I paid them half the fee up front in mid May of 2022. Then a series of purposely set up delays occurred so that the electrical part of the project, which could have been finished in a week, didn’t finish until mid August. They delayed starting the project and when they did start, they kept delaying the electrician’s return and then kept taking him off the job for “emergencies.” Through out this project, when I called them, I was almost always told the electrical foreman was not in, and he always took at least 3 days to a week to get back to me, and sometimes he never got back to me. Around the end of June, they said that the electrical portion of the work was ready for inspection, but I was told they couldn’t get it inspected for 3 weeks. When the inspector arrived, I found out #1 P&H had lied to me, and that the inspector could have been there one day after receiving a request for inspection and, their work failed the inspection. The violations were so basic that it was obvious that they were done on purpose. It took me a week to finally get a hold of the electrical foreman and of course, they couldn’t schedule the appointment until 10 days later. When I had something come up and called to tell them I couldn’t be there that morning the dispatcher said in a very condescending voice“ohhh, well then, we won’t be able to come out for another week then.” The tone of his voice made it very clear he was messing with me and really enjoying it. The next time I called to talk to the foreman I was told he wasn’t in, and when I asked to have him call me, the dispatcher again took on a mocking tone and told me, “oh absolutely, you bet, I’m going to do that right now, in fact, I’ll just get up take it in there and put it on his desk right now.” I suspect that the foreman was right there listening. I then contacted the owner and told him what had transpired, and he was able to confirm everything I said was true. The electrician was out within a couple of days and finished the job, and they had the inspector there the that same day. The mini-split was installed a week later and they gave a small discount, for the trouble. I told the owner my plans in the future to replace my furnaces and add solar and he sounded very sincere when saying that he hoped I would give them a chance. Because of that, I held off on posting this review to see if they would give me a good deal. I recently called to talk to the owner about installing five mini-splits and solar. The woman who answered the phone said he was not in and asked what I was calling about. She said she could have someone out the following Monday and she would call me back in a few minutes to confirm. I never received a call back. When I called back, I was told the owner wasn’t available, and I never received the promised call back. I don’t know if the employees a #1 P&H or the owner that decided they didn’t want to do work for me but, I advise that, if you hire #1 P&H to do a project, complain to the owner if delays start occurring or you have trouble getting in touch with people."

"Arnold, Moses and Julian did phenomenal work in our home. Their expertise is a 10 not a 5. Their pricing and knowledge are truly the best. They communicated with me all along the way. I can’t wait to work with them again on 2 more projects I need done. This is the second time I’ve used their services this year. So glad I did!"

"This is the team you want to address your plumbing needs (planned or not)! Not only did Moses and Julian take care of the issue I had, they were very professional, courteous, and personable. Also, there weren’t any surprises in terms of the charges. I paid what was quoted. I will absolutely use as well as recommend them for future plumbing, HVAC, and electrical needs. This team truly reflects their name-they are #1! Thank you!"