Your Insurance Brokers-Norris and Associates LLC 9312 Montgomery Boulevard Northeast, Albuquerque, NM 87111

"Working with Donna has been a very positive experience."

"Everything you want to know about Medicare and your needs .staff is friendly and professional. I've recommended all my friends"

"Had been my insurance broker for years. We'd talk once a year or so, whenever my insurance needs change. When my insurance provider pulled out of the state, they sent letters (they say, I never received anything) and then just assumed I had gone somewhere else for my insurance needs. No emails, no calls, nothing. I sent a few unanswered emails when I heard about the provider leaving, but at that point the enrollment period had passed. Health insurance is too important for a company to be this bad at communication."

"Donna passed me along without even speaking to me about what my needs are. The receptionist scheduled me for an over the phone appointment with Bernadette, who kept having personal issues and kept rescheduling. Then I confirmed an appointment again and was never called for my over the phone appointment. When I called to find out what happened, the receptionist then told me they couldn’t do over the phone and wouldn’t be able to meet with me for another few days. I’m not sure why this wasn’t told to me the first five times I talked to her, confirming over the phone appointments. They wasted a whole month of my time with back and forth calls with rescheduling. I don’t know what word to use to describe them other than “flakey.”"

"Donna Norris is professional, helpful and a pleasure to work with. She takes time and listens to suggest the best plan for her clients. Her office staff are impeccable offering great service with kindness."