Farmington Heating & Metal Co

"This company doesn't even earn 1 star. I've had a problem with my heater for 7 years and Jamie told me last week "We can't figure out what the problem is and we no longer want to deal with you. I'm not allowed to send a technician (what a joke) out again". She was just plain rude. I've spent hundreds of dollars for this result during the coldest weather of the year. I had another company come out (R.A. Beil) and they solved it in less than 1 hour."

"Horrible customer service. Completely unprofessional. Not sure what kind of business they are running here, but look elsewhere. Not only did they have an employee snooping through my brother in laws bedroom and get caught on camera, a lady from the office yelled at me on the phone and out right called me a liar when I tried explaining that their employee did not perform any work. They over charge their customers and then treat you horribly afterwards. Beware, Farmington Metal and Heating and Fosters Plumbing are one in the same."

"Don’t choose this place. Jamie is incredibly rude every single time you speak with her. They act as though you are inconveniencing them just by asking if they ever scheduled you a technician or not. A month this summer in the heat waiting on them to fix our air conditioner and now almost three weeks in below freezing temperatures and they have no sense of urgency to get things done. We use American home shield and they contracted this company both times. Never. Again."

"My experience with Farmington Heating and Metal was commendable. The install of the complete system was timely. The employees let me ask questions and inspect their progress. Had one little minor hiccup that was immediately addressed. Its also worth praising the staff for their help and customer service !"

"I don’t know what these peoples problems are leaving reviews but I had a great experience. I had Jason come out three different times for three different estimates and he was very good to us. I also had four other local companies give the same bids one time all of them being incredibly higher. My furnace is great it looks good it wasn’t an easy furnace to install and needed an entire relocation of air intake. It works great and couldn’t be happier. I will use this company for all of my hvac needs in the future."