Allphase Construction & Roofing 1719 West Main Street, Rapid City, SD 57702

"Absolutely the worst company I have ever dealt with. They were to roof, side & new gutter my house. July 15 2020, what was promised in person and in writing to be finished in 3 weeks wasn’t done for 8 months Feb 2021. I had to pay months of extra mortgage because of their lies. Tons of apologies about their lack of communication and unprofessionalism. Can’t get ahold of anyone or get a phone call returned. Their reviews are stacked with their family, friends and employees comments. Angela was very rude. Jake was very nice (lies) and helpful until I paid half down, then he disappeared. Matt apparently quit and I was pushed off to Matt, whom also is a very good talker. They say they’re A+ accredited with the BBB, but they are not accredited at all according to the BBB website. Terrible customer service. Others whom I have talked to in this area have had the same response. This company put my through a lot of hell but it does not matter to them. They get paid from insurance, so we are just another number to them. May 2021, I still haven’t received warranty details."

"I was hesitant about getting my roof replaced in the late fall being in South Dakota but Jace and the crew reroofed my house and my garage in one day which I was pleasantly surprised by. Shortly after the work was completed we had several bad wind storms that took shingles off the north side of my house twice. I reached out to Jace both times and he had the roofing crew come back and fix it right away. I appreciate the fast service and would definitely recommend and use Allphase in the future."

"Allphase was so responsive to my recent insurance claim. They are local -- which is important to me. Their company answered all of my questions and got my home restored on my timeline, not theirs. If I could give them ten stars, I would. Matt Cline is one of their superstars."

"I am located up in Spearfish SD my Roof, Gutters, Siding and Windows were recently damaged in a hail storm. Allphase Construction & Roofing reached out to me and helped me tremendously. They helped with my insurance claim and kept me informed throughout the entire process they were very competent and professional and made me feel at ease every step of the way. Definitely a 5 star company and I would highly recommend them to all of my friends and family"

"I went with Allphase despite them being over 800 dollars more than the other estimates I got because they promised me they would get the job done right away (I was putting this house up for sale and needed to get the roof done immediately). It was even mentioned during our meeting when I brought up the high price that they were getting to it right away, which was part of the reason for the cost so they very well knew I was paying more for faster service, which I was OK with at the time. I was told they would try to get on it within 3-4 days of signing the contract (contract was signed on a Thursday and they said they would get on it by Monday or Tuesday). After they dropped the shingles off on my lawn (a move shady roofing companies often use to prevent you from going with someone else I learned later after talking with another contractor), nothing was done for 2 weeks, leaving a big dead spot on my grass right next to the front door just before I was going to to put the house on the market. Finally, 2 weeks after they promised, a crew showed up on Sunday morning and did the job while my wife and I were home to listen to it all day. They refused to work with me on price after not performing as promised, wouldn't even reimburse me to get me lawn properly repaired. The final invoice was actually more than the original amount because they under estimated the number of new sheets needed and charged me for that too. I would never, under any circumstances, recommend doing business with this company. Go with someone local that can be trusted and will work with you if you are unhappy with their performance. I ended up paying almost a thousand dollars more than I should have for nothing. I would have given zero stars if that was an option."