Edible Arrangements

"Horrible experience for what was supposed to be an amazing Valentine’s Day. I spoke to someone who took my order. Didn’t even provide a name to know who I was speaking to. I placed an order and gave directions for it to be delivered. My poor girlfreind had to wait and nothing ever showed up. At 9 she got a call saying a delivery was trying to be made. Way past the confirmed time. I was told my delivery would be made by 7 pm on 2/15. Driver advised she would not be able to deliver it and contact in the morning. I called today and was yelled and by whoever was working. Once again they didn’t provide a name. I asked for a refund and she stated I couldn’t have one because the order was made. I then said I don’t want it because it wouldn’t be fresh. She said we don’t sell you the same one we make it fresh. So I said instead of making it again I would like a refund. Long story short she didn’t not want to refund me and was the worst employee I have ever worked with. What company yells at their customers when the company is in the wrong. No wonder this individual works at such a run down company. Minimum wage must suck. So stop acting like you’re all high and mighty!!"

"Save your money! My boyfriend ordered an edible arrangement Wednesday to be delivered to me the next day at work. He was told the delivery driver had until 7 to deliver and was assured it would be there by 7, being that I got off at that time. I received a call at 8, when I was already home asking where exactly the building was. I let the driver know I was no longer there and asked if it could be delivered somewhere else and was told no. So, my boyfriend called this morning to ask for a refund being that we did not receive anything. The lady on the phone said they do not do refunds because it was already made so my boyfriend then mentioned that if it was delivered today it would obviously not be fresh anymore and we all know how fruit is after it’s been left out for awhile. She proceeded to say that they take them apart once they receive them and just resell to the next person so then at that point my boyfriend asked for the refund because it was getting resold anyways. The lady started yelling and being very rude told him he could not dispute the charge through his bank and that he was absolutely not be getting a refund then hung up on him. Do not recommend doing business with this place, especially if you’re trying to do something special for a loved one."

"Good luck getting your order on time. No accountability. No return policy. Why pay for a service that may or may not meet your needs on time? Especially when ordered days in advance. If you can't make the orders, don't take the orders. This concept of good business has been foreign to people in the last few years. Pretty simple. And then you all cry for higher wages? Give me a break....If you can't do your job properly, bring in someone who can."

"Chandalen (so sorry if it’s misspelled) was my delivery driver and she called me to make sure she found the correct apartment I wanted it delivered to. I am so thankful as I am a few states over and trying to surprise a loved one! Very thoughtful, patient, and polite! Definitely needs a raise!"

"Placed a last-minute order and Edible Arrangements definitely delivered. I wish I would have taken pictures because everything was arranged beautifully. Also, Sandra called me personally to let me know the shop hours and even kept the store open a few minutes past closing so I could pick up my order. Thanks so much for everything, Sandra! I will be ordering again soon."