U.S. Bank Branch

"Always quick professional service with smiling faces. Best bank I've had in 40 years"

"Erick is super nice and very patient, even though we were late for our appointment. Great guy though, super helpful while opening an account for us."

"On Saturday June 17 , 2023 . I usually went to the bank on golf course and Paseo del Norte and I never have any problems with them . They are extremely kind and have great customer service. I went over there and they are not open on Saturday so I Rushing over to the one on rio rancho. I was 1min after 12:00 in the drive dru. I apologize for for being 1 min late and that I really need to deposit alot of cash for my business and can’t wait until Tuesday because the bank are closed on Monday. The lady at the window was very rude and told me they are closed and can’t take my deposit. I asked her please I just need to deposit I dont need a change or anything, she will not let me. I was shocked that they are already finish balancing the drawer after 1 min of closing. We balance drawer every day and it doesn’t take us 1 min at least 15 min. Sometimes things happen that we can’t make it before closing and usually 1 min . I will never go to that location again. Very disappointed that they dont want to take my cash Deposit."

"I use US Bank for my business accounts. I have never had a bad experience. Do some research. Find out what documentation you need to have on hand when you go to the bank and do not blame them when you did not do your own research."

"August 23 2022, I went there to cash a check and the white boy, the tallest of the 3 bank tellers asked me for my I'd and said it s 7 dollars plus he needed my social security number and my occupation, I left because never somebody asked me for my SS number, later I called another branch and the guy told me I only needed my Id and pay 7 dollars. I will check who is right, better he is right because I am going back there and believe me I will make fire come down from heaven. Even with their apology never I will open an account there plus no other bank asked me for my SS. I don't like some people s attitude there, specially the tallest guy, he had an attitude."