Nusenda Credit Union

"09/18/23 Never again. "Mary" in Member Solutions has guaranteed for my next financial needs ill go else where. I'll pay off my 3rd car loan and 2nd signature loan and you can kiss my on time payments goodbye. Just because Mary has a lonely weekend receiving no respect at home or at work, she can keep her condescending attitude to her dogs. They'll put up with it, I won't."

"The staff is always friendly and extremely helpful. I've never had to wait very long at all to get either a teller or a personal banker to take care of my business. The place is always clean, even the restrooms! My girlfriend even switched her accounts here as she was very impressed by the place and experience she had with the staff."

"I’ve had accounts here since 2004 before they were Nusenda (NMEFCU), and never had an issue here. I once had an identity theft issue and the thieves somehow stole an entire paycheck on payday. I reported it to Nusenda and they immediately covered the stolen amount and I never had to worry about it. Notice that most of the complainers in the reviews are in debt and are financially irresponsible so they blame the credit union’s policies for their own struggles… just something to think about… nonetheless, I’ve had nothing but great service/experiences here and I have always and still do recommend Nusenda to friends/family. Thank y’all for nearly 20 years of great service!"

"Danni was cordial, knowledgeable and efficient in opening a new account for me. Everyone was very friendly and I noticed there were enough tellers that no one was standing in a line. Recommended."

"I’ve had 2 account since 2015 And just closed them due to having to go in every month to get authorization to deposit money into my account for a debt that was paid off mid 2019. As I spoke to the many tellers, 3 personal banker, branch manager, customer support and all of them have told me. Oh we took care of it, you won’t need to worry about it anymore. But yet it’s still any issue 2 years late. Nusenda you all, really need to work on your customer service skills and figuring out how to correctly remove someone’s paid loans from their account so they’re not dealing with it every month for two years."