Smith's

"I'm at this store all the time and I've always been happy with the selection and service. The bakery is great; the produce is consistently fresh; and checkout is always quick. Even though an isolated negative incident with a security guard who was apparently having a tough night had me temporarily soured, this has been my regular stop for years."

"Went in to get a prescription, grabbed a few cosmetics, realized I should have grabbed a cart so I put everything that was in my hand in a small resuable shopping bag, planned on paying for it at the pharmacy. When I went to pick up my prescription I forgot about the bag because it was on the same arm as my purse. Walked outside and I hear "ma'am, ma'am, ma'am" I didn't turn around because I didn't think it was intended for me. This guy walks up behind me doesn't identify himself, isn't wearing any type of uniform that I can see and GRABS MY BAG, car keys and all. I was hit so fast and so hard by his actions at that point I think I'm being robbed because he then says if I dont let go he's going to pull a knife and cut the handles, I see him reach for his belt and pull a knife out, I let go because I'm not dying for this situation. I see him heading back into the store and I realize in that moment what I had done. I chase after him into the store screaming for him to give me back my car keys, all the way to one of the checkouts I'm screaming. He makes a show of dumping all the merchandise onto the checkout, grabs my keys and throws them at me and says "don't ever come in my store again" I'm like, what just happened!!!????. I get to my car and I realize my wrist is injured from holding onto the bag so tightly for him not to run off with my car keys, I 100 percent thought he was robbing me. Then this psycho has the nerve to start filming me, after HE pulls a knife on me, injures my wrist and takes off with my car keys. Smith's, I'm going to tell you this right now, your asset protection person that was working yesterday March 7th 2024 pulled a knife on me for some cosmetics. He knows he can get away with it because at that point I had unknowingly become a thief. I would have gotten to my car, realized what happened and immediately returned to the store to pay, I did this the last time I accidentally didn't pay for something and I'll do it the next time too. While he was filming me as I left, I was so angry that I used my middle finger and some less than savory language to display my anger. Whether you believe me or not that the theft was an accident, I don't care, you have it all on camera. I had just come from the urgent care, I had 103 degree fever, I was confused! I've never been arrested in my ENTIRE LIFE, I dont even have so much as a parking ticket, perfectly clean record, respectable person. I called a few lawyers yesterday, I can't afford the retainer right now, but trust me, I will find one who will take this on for free. I'm willing to take the "theft charges" as well, when the time comes. I was advised my at least two lawyers to file a police report for assault with a deadly weapon, I would be more than willing to admit my transgressions in the process. Do I want to ruin his life? No. But believe me if you keep him employed someone will end up getting hurt, most likely him. He'll end up doing this to the wrong person and when it happens I hope you think back on this review and realize it could have been prevented but not hiring an aggressiveu unhinged thug who pulls knives on women."

"Don't expect any returns to be quick. Had to return items over a few months time and they seem to only have one person capable of doing returns so if they are out, you have to wait."

"I lived in Albuquerque years ago, and recently returned. The store was clean but the service members were very unhelpful. I had a recent injury and not one of them offered to help, even while giving me directions to walk across the entire store to find an item. The person checking out at the nearest counter was rude, did not ask me if I had found what I needed, and spent his time talking to another checker. No one offered to properly bag my groceries, and no took the time to help bring my groceries to the car. I will not be shopping at Smiths in Albuquerque again. Fortunately, I have other options."

"Really great location. The Store Manager is very nice and I always see him out on the floor doing some hard work along with everyone else. The store is decently stocked and very clean. The parking lot is very busy and you have to really watch out (especially if you have kids). The grid of the lot isn't great so there are lots of blind spots so just be cautious. They have a Post Office in there which makes things very convenient as well."