Emily Rivera - State Farm Insurance Agent 3500 Indian School Road Northeast, Albuquerque, NM 87106

"I have been with State Farm for many years, and each time that I call everybody is so kind and answers all my questions. I can honestly say that I have never been disappointed in their services. I highly recommend State Farm to anyone. I also wanted to say Susie was great and State farm is lucky to have her aboard."

"Emily and her staff have provided the best insurance experience I’ve ever had. To start off with, Emily analyzed my existing insurance policies from another provider and was able to give me even greater protection than what I had for about 40% less than I was currently paying. Since I started with her firm, I’ve had some special circumstances that they have been able to professionally troubleshoot and find solutions for. The staff is extremely friendly, responsive, and they follow through on everything they say the will."

"Suzie, at Emily Rivera- State Farm Insurance was extremely helpful, kind and efficient at answering all my questions and working on my insurance policy. This is a professional and outstanding insurance agency. They are always available and knowledgeable."

"The absolute worst! I tried to do something as simple as; a state to state transfer from New Mexico to Colorado and it took over a month. Took another 3 weeks to no longer get charged for insurance I had previously cancelled. The communication this State Farm branch has is ZERO. I Especially want to name Toiy Ross, Priscilla Montoya, and Emily Rivera. Absolutely unprofessional. They need help to do this job properly. DO NOT USE THIS AGENT!!!!!! Any other State Farm agent will do. Zero stars is the review."

"I am honestly utter disbelief, and quite frankly what this company put me through how to literally reignited my diagnosed PTSD for 10 years they made an already extremely stressful situation 20 times worse to the point where I was literally hospitalized at one point which I know probably sounds dramatic But I can sure you it’s 100% truth. State Farm tomorrow should honestly basically be you can pay us for years on time. If you ever have more than one claim, we are literally going to investigate you and treat you like you are huge criminal. Long story short I live in a very rough neighborhood and honestly probably have at least 5 to 7 attempted and some successful thefts monthly but they care of it for years I had insurance through State Farm. I literally only made two claims that was because the first one is right after I invested Loads of money into starting my own business just to have it ripped away from me. And honestly where they handled that situation, I saying they’re pages from the treetops I told everybody at you to get State Farm. I had literally signed up to my friends, because if IAnd honestly where they handled that situation, I saying their pages from the treetops I told everybody at you to get State Farm. I had literally signed up to my friends because of how well it was all handled I was beyond impressed with them. They treated me like an actual human being, and with respect I literally had the entire thing taken care of I think from incident to get it covered. It’s like 10 days. Fast forward about a year later too, and I had a trip planned to go up to the mountains and ride my scooter and fly my drones which before I left, I went and got some breakfast and unfortunately I came home to my door broken in and basically the same items that was not for work 2030 and small things. I enjoy life or stolen from me. So I decided I would use my insurance that I pay monthly for should have every right to use so I filed a claim, called the cops : police report. The whole 9 yards just like from the previous time. I then literally spent $500 in my own money to post a reward for any tips which led to someone coming forward, getting me security footage, shots of my assailants which ironically I was told he only had it because he had heard a lot of loud and commotion that morning. I figured it’s better safe to say that just in case I’m so glad that he did. Basically, I’ve talk to multiple lawyers other insurance adjusters from other companies Every time I play the recording of a single conversation I’ve had with this be on terribly rude and condescending investigator. Their jaws literally hit the floor. Which to mine just under 290 Twitter followers do I have insurance on the story with if you’re reading this now I want you to know I will be uploading that much longer for video of this whole situation in hopes save somebody else having to go through the trauma I’ve gone through. That said this case could not home or clear cut dry that’s coming directly from the police and it smells what I mean. I have still shots of the Purps on video a police report they screwed. I don’t like hurting me, but I literally anyone I talk to you I have more than enough information anyone should ever need instead of victim of a crime solely simply trying to get a sliver back of positions. I worked my butt off for it like I said, that’s just a sliver of what was really taken from me mentally as well. But it is not still don’t have a needin so much more than my situation. Just know if you go to this company be prepared been loyal customer for many years you’re only gonna get one claim and one claim only. After that, I am not exaggerating, you will be treated like you were the one that did everything wrong. Honestly, emotional damage from this investigator has caused me more harm now than the actual crime. To my Twitter followers please be patient with me as I am going through everything with my lawyer first sure I’m allowed to share what I can share legally. Please stay tuned as it is quite disturbing and simply sad. Go anywhere else."