Smith's

"They have a really rude, unprofessional shorter male working in self checkout Saturday late afternoons to evenings with a beard/goatee thing who always wears a black hat and glasses. He refuses to spak to or engage with any of the customers. Today I thanked him again and he just looked away. There also a ton of seemingly unhoused younger people asking for money at each entrance. I really hate the stress of this store!"

"After yet another round of abuse from their management team this morning, I will NEVER shop at this Smiths again. Their cashiers are lovely. Their management is rude, disrespectful and doesn’t deserve your money. Bad news. Avoid at all costs."

"Poor customer service. Employee got an attitude when she miscounted cash for a money order (multiple miscounts). Had another employee check her work and what do you know, the amount was correct - she never apologized. Just threw my license at me. Also, pharmacy doesn’t take most insurances anymore. Not even for basic vaccines. Customer service is joke. It’s just “virtual assistants”. Smiths used to be a decent store to shop at. Not sure when it became the new Walmart."

"This store is consistently one of the absolute worst grocery stores in Albuquerque, and that is saying something. They literally refuse to open the self-checkout registers or any other registers. At 5 p.m., when they should have everything open, they will have people stocking stiff all over the store. Multiple working at the deli will not have more than one register open. I routinely am standing in a line so long I can not even see the register area. I have been in a line so long I was in the meat area. The line was longer than the entire aisle, and still, no employee budged to open a register. I hope you please go out of business soon or sell this store to someone else because you all certainly do not want to operate it properly."

"The pharmacy was great to me today. I was able to walk in and get a couple of my immunizations updated. The service was prompt, and I could tell they were happy to help me. Excellent job!"