AutoZone Auto Parts 370 U.S. 550, Bernalillo, NM 87004

"Gabe you literally made my day with all your help! As a single woman traveler I highly recommend"

"I recently had the misfortune of dealing with James, possibly THE most rude and unprofessional person I've ever met. He spoke to me with such foul attitude when I asked him to help me with my check engine light, and when he (eventually) did so he wouldn't stop sighing and groaning. He then proceeded to give me a bunch of codes, and after I asked what they meant he just kept repeating "the codes are self-explanatory" in a condescending tone."

"The manager, Gabe, replaced my brake lights on my Fiat and I didn’t even buy the bulbs from this store. I’m so appreciative of his kindness and professionalism. He wouldn’t take a tip, so I brought in some donuts for the crew."

"Good afternoon, on Monday afternoon about 5:42pm I stopped by the store located in Bernalillo NM to get a license plate hardware kit, as I walked in I was greeted by an by the name Jesus ,he asked what I needed and I replied to him stating that I needed a license plate hardware kit ,him then turned his face way from me and asked an other individual about it , and the guy asked me if was looking a harbor kit and I replied to him saying nope what I need is a license plate hardware kit, then he gave some directions as I was leaving I noticed both of the individuals were laughing and making fan of me ,I got back to them asking if what I had asked was funny, then I requested to speak to the manager just to find out that one of them was the store Manager, I proceed to get the part I needed and got to pay for it, while I was in the process to collect the money from the part I was getting, I told him that his employee shouldn't be making fun of customers,that if he was to be doing this he shouldn't be working there, the Manager then said hoho he only was laughing of his own mistake , but the point is that the Manager at any moment apologized for the situation, I believe this is not professional at all ,if he is the store Manager he should be handling the situation in a professional manner,I will not be going back to a place where they don't have any respect to the customers, I just hope the district Manager get to see this review, very poor customer service at this location."

"I had to pull the pulley or wheel off of the power steering pump in my 92 GMC truck so I could get to the back of the pump for a hose change. See photo..upper left is pulley..The wheel puller is special. It grabs the center of the wheel and a center threaded screw pushes the wheel off of the pump shaft. No claws.. AutoZone let's you borrow the puller kit. Must use a CC. It's free, but if you KEEP it, you buy it. Great guys there, friendly, store very busy."