Tesla Albuquerque

"big black lady working in sales is in the wrong career field. Her attitude and lack of ability to effectively communicate would make her a great candidate for a middle school gym coach, not sales associate. She wasn’t even knowledgeable with the vehicle’s technology. I was just going to brush off this experience as someone having a bad day but there are MULTIPLE complaints about this woman. I suggest the Sante Fe location."

"My Girlfriend and I are going to buy a Tesla in the next 30-60 days. We have very good credit, a nice low mileage car we could trade if we decided to and plenty of cash to put down. We went into the dealership in Bernalillo New Mexico today to look at different models, specifically the S model and model 3. We were not greeted at all, when we went in the showroom I had to walk all the way up to the female salespersons desk before she spoke to me. She had a hat on turned backwards, wearing tennis shoes and definitely not dressed appropriately for selling at a Tesla dealership and representing Elon Musk and the company. I was not asked how she could help us, she did not introduce herself and I had to ask her more than once for information on the two models. She didn’t know her inventory and told me I was wrong when I mention she had a candy apple red model S in the back. She said it was a customers car ans then later in our discussion she said oh yes it was in her inventory. She just had one heck of an attitude or a chip on her shoulder and was rude to me and my girlfriend. I have not ever had that happen to me at any dealership. Normally sales people are eager to sale a vehicle. When I asked if we could look at some different models she pointed outside ans said ahead and did not offer to go help Us at all. Definitely very unprofessional and I guess judged me on the way I was dressed. I’m a contractor and wear my black boots and carpenters pants and flannel during the week. Sadly. I had my new boots a new pair of pants and my new flannel on, so I didn’t think I looked that bad. I sold cars for over fifteen years until Covid hit in 2020. I sold 30 cars a month consistently and sold 241 cars in 2019. I would not ever treat a customer the way we got treated today, and any salesman I have ever seen treat customers like that were immediately fired. Sadly when we went to leave the other salesman was a you d man sitting at the sale ladies desk and saw us and turned to tell her. She did not ever look up from her phone and come out and than us for our time or give us her name or ask if we needed anything. Long story short. Truly the worst experience I have had at any dealership and definitely not the way I would think I would have been treated at a Tesla dealership. I will buy me a Tesla in the next 39-69 days. But definitely not at the Tesla dealership in Bernalillo New Mexico. Thank you very much for your time and have a wonderful evening"

"First time in Tesla's Bernalillo facility and had a phenomenal experience. Wilson went above and beyond, answering any questions I had and even helping me build/design my dream Tesla. Definitely recommend. Ask for Wilson. She is amazing! 10/10"

"Really bad experience, first they didn’t notify me on them not providing any source of transportation. The car was estimated to be there 1 day but it turned into 3 days but the worst part was the work they did, you can tell no one inspected the vehicle when it was done."