Domino's Pizza 5920 Holly Avenue Northeast, Albuquerque, NM 87113

"I am not a complainer or someone that leaves reviews on the Internet, but the manager at the store on Holly and San Pedro, is completely rude. They have this cool thing when you order on the app and you click “here” they have two minutes to get your order to the car, if not, you get a free medium pizza. They stop the timer ahead of time so you can’t qualify for the pizza. The lady bringing out the pizza stopped it when there was 48 seconds to go, she had until 749 to come out and she didn’t come out until 751, I took a screen shot at 750 for proof. Because she stopped the timer, I don’t automatically get an email for the free pizza so she called her manager out to my car, Issac, and he goes on to argue with me, saying I am wrong and that’s not how it works. The directions are clearly right there on the app. He said wow she had to run to the back and get the blue cheese so she stopped the timer because she already had everything ready besides the blue cheese, well that’s the point of the game so he admits to her stopping the timer early, but does not make it good for the free medium pizza coupon. He tells me you are “being unreasonable, you’re just trying to get a free pizza”. It’s not that I’m just trying to get a free pizza.. that’s the point of the game that you have. He said “not me..” “okay your company, that you are a manager for..” He continued to argue, very unprofessional. Do not offer or play the games if the company isn’t going to follow the rules. Also, he needs to take a training class on how to approach, talk to, and handle customers appropriately. Very frustrating."

"This Dominoes was horrible. The guys working here did not give 2 craps. We placed our order online at 3:30 in the afternoon. our tracker said it was in "prep" for 15 mins. I finally just went in the store and found the two employees unpacking boxes. When I asked about my order they finally started making it. Told me it would be 7 minutes. They went ahead and marked my order as "ready" on the screen so they wouldn't get dinged. Took 15 more minutes to get a simple pizza. To top it all off, our pizza only had topping in the center, over half of it was just bread. Not what I've experienced at other Dominoes locations. So disappointed."

"The place was way behind, Isaac was working alone, dealing with rude customers, an hour behind. He showed true dedication and work ethic. We could all use a guy like that working for and with us. The pizzas didn't take terribly long and they were hot and delicious."

"Just got my order from the holly ave location in Albuquerque and when I see it the box with my sandwich was full of grease I then opened the box and the entire sandwich was burnt my pasta came uncovered. The manager at this location need to retrain the employees and do better work I just spent $25 on food that’s not edible"

"I will go out of my way to try a different Dominos location even though this one is 15 minutes from me. This location is consistently bad, with each order having issues with the poor quality customer service. I had my husband pick up our lunch order. When he got home we noticed the Parmesan twists had no seasoning and we never got our marinara sauce. The pizza was on the burnt side. Called the store to see what they could do to remedy the situation and the customer service rep was silent on the phone. I had to initiate conversation and go out of my way to the store to pick up my re-make after my husband just got home with the food. When I walked into the store for my remake, another employee couldn’t be bothered to say “welcome to dominos” or “hi there” or “welcome to dominos, I’ll be with you in a minute”…nothing. Dominos management, I strongly recommend hiring folks that want to be there and work. Not greeting your customers and not putting out quality food is the quickest way to lose business."