Pizza 9 South Valley

"Purchased one of their meal deals… came with a 14” pizza, 8 wings, 2 liter and a giant cookie. On the paper at the hotel it said $34.99, when ordering online it was like $4 more… that’s the first issue I have, non-transparent pricing. They said they offer delivery, but it is actually via door dash and they never mention that until you get texts saying your food is showing up. I also asked for cups, napkins, plates, etc. because I am in a hotel… and the address was clearly a hotel. Guess what, didn’t receive any of it. Luckily I was able to get a few cups from the lobby area but come on… I even asked for it and didn’t get it. Very poor customer service and clearly a company that doesn’t care about its product. The food was average… no real complaints. It tastes 100% like Pizza Hut. First thing my wife even said was “is this Pizza Hut”… so if that’s not your thing, this place may not be either. I feel like the food was like $10 more expensive than what it truly was worth quality wise but I guess that’s what you get nowadays."

"I ordered 3 pizzas. 1 chicken Alfredo and there was barely any sauce on it. Also a pepperoni with literally just 5-6 pepperoni on the whole pizza. The third was the Lobo pizza and that the only one that was "ok" First time ordering from here and never again. For $65 I could of got better Alredo pizza elsewhere."

"Wow! I cannot rave enough about the incredible experience I had with this pizza place. Not only is their pizza absolutely delicious, but their customer service is unparalleled. When my first order was incorrect, Peter himself called me and personally ensured a new order was promptly delivered—complete with dessert! The driver was incredibly kind, as was the gentleman who informed me my order was on its way. Trust me, ordering from this place is a decision you won't regret. They have earned my lifelong business with their exceptional service. I've never encountered such amazing service before! Thank you all!!!"

"It’s average pizza at best, it’ll do in a pinch but I wouldn’t recommend it. They messed up our order, we wanted banana peppers but got green peppers instead, the sausage is very good though. And we are from out of town so there is no way for you to make it up to us, just sayin’."

"Update: Since the review, Pizza 9 responded in kind and they were able to make things right. The pizza was fresh and intact and was delicious. Thank you Pizza 9 for listening to your customers and fixing the problem. I usually give businesses a second chance before I stop ordering from them. But Pizza 9, get your stuff together. I got my pizza today and it was cold, not hot or warm but cold. Also, I ordered the Tiramassu and it looked like someone put the dessert into the container and shook it. The pizza box was crushed in which rubbed the cheese and toppings off. Pizza 9 has always been superior and have been great. This quality of this food I would expect from little Ceasars but if I'm dropping close to 50.00, Im expecting a lot more from you. This is not to mention, the 40 to 45 minute wait time and they arrived a little more than an hour later. Let's get it together folks."