CVS Pharmacy
About the Business
CVS Pharmacy located at 1415 Eglin Street in Rapid City, South Dakota is a trusted health and pharmacy store offering a wide range of healthcare products and services. Whether you need prescription medications, over-the-counter remedies, beauty products, or general wellness items, CVS Pharmacy has you covered. With knowledgeable pharmacists on staff to answer any questions and provide expert advice, you can feel confident in your healthcare decisions. Visit CVS Pharmacy for all your health and wellness needs in Rapid City.
Photos
Location & Phone number
1415 Eglin St, Rapid City, SD 57701, United States
Hours open
Monday:
2:00 PM - 9:00 PM
Tuesday:
2:00 PM - 9:00 PM
Wednesday:
2:00 PM - 9:00 PM
Thursday:
2:00 PM - 9:00 PM
Friday:
2:00 PM - 9:00 PM
Saturday:
2:00 PM - 6:00 PM
Sunday:
2:00 PM - 6:00 PM
Reviews
"The staff is rude and not willing to help individuals find alternative medications they have in stock. It is going on two weeks of trying to get a medication filled and they keep saying the new alternative is out of stock even after the doctor confirms availability. When you call on the phone they assure you the medication should be in stock by a certain date but when you ask in person they shrug their shoulders and laugh."
"Unbelievably rude. We are new here and have went twice to get medications filled at the Target CVS and both times we were treated awfully. It was really just kind of shocking how rude they were. We are done and will be driving down to the Walgreens from now on."
"The absolute worst customer experience I can ever remember. To a person this group was horrific. I asked at least a half dozen customers in line and the unanimous grade was “awful.” We are currently waiting and have decided to send group emails to Target and CVS. Awful!"
"I've had more than enough rude and unprofessional experiences with them. I've witnessed them be rude to people just because it was their lunch hour. No signs, people working, called a man up and asked "how may I help you?" Just for them to then to shame him about being on their lunch break and he'll need to come back. As for myself, twice they were delayed on filling prescriptions. The first time it was heart medication and urgent, but no sense of urgency. When I told the guy over the phone that this was important and we've waited for days without update, I got the response, "well everyone's meds are important." Which is obvious and a snippy remark to make. Then today, I had a prescription "in process" for 3 days. I call for an update. The girl answers the phone and says to me, "well what did the automated message tell you?" Turns out they didn't even have the medication, it wouldn't be ready for another week. That wasn't in the automated message! Nor did they call me to tell me this. So I transfered to Walgreens because this wasn't something that could wait either. These people act as if they are so inconvenienced to do their jobs. Terrible communication and customer service skills. Maybe it's because they're inside Target. I've gone to CVS for years, this is the first location I've had issues with."
"I did not know what I was missing I wish I had started at this pharmacy! they have wonderful staff and are very helpful even offering to request refills for me! the online app is helpful and the scan code makes check out quick. So happy I switched and grateful for the extended hours my previous pharmacy didn't offer. Thank you !"
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