Roy's Westside Auto Body

"Roy's Westside Auto body was recommended to me and I would definitely recommend them to anyone. We brought our car to them right before a move and they were also backed up to the point where we would've already settled in the new place by the time they were done. We were concerned the timing would leave us without a vehicle after the move and we'd have to make an unnecessary trip to go get our car when it was done. I expressed my concerns and they took it into consideration, I'm very pleased to say they were able to repair and get our car back days before our move. The car looks great, better than it did before the accident. The staff was very friendly , professional and I really appreciated the communication a long the way. Definitely give this company a call when you need repairs, top notch! If I make it back to Rapid City and ever need repairs done I will definitely be going with them again, I will also recommend them to people in the area. Thanks again Roy's Westside Auto Body!"

"I highly recommend this place, and here’s why. About two weeks ago, My coworker found some disgusting and degrading things keyed into my car and told me right away (I attached the image). So mature- right? Anyway, I stopped at Roy’s with my grandma and wanted to see how much it would cost to have it fixed. We were told by a very nice front desk worker that we wouldn’t be able to have it looked at until December 4th- and that wouldn’t do because I needed my car around that time. Then she went and fetched Roy and he immediately checked out my car. He said he could get going on it right away, which was great!! That was the day before Thanksgiving. When Monday rolled around, my grandma and I decided to stop by and see how things were going (plus I needed my car for school and work soon). Roy showed us the finished product and we were just blown away at the outstanding job- my car door looked brand new! He took us to the front, and we were going to discuss prices before my grandma talked about birthdays. Roy asked when my birthday was, and I said February 9th- then he proceeded to tell me the work he had done was free of charge for us and an early birthday present to me. I couldn’t help but cry right then and there- who wouldn’t be happy learning such great news? I am so happy that Roy has a big heart and showed his kindness to me and my family. It is safe to say that I have shared this great news with all my coworkers, family, and friends- this story has also made a few of them cry as well. I highly recommend this place. Not only is the work amazing, but the people working here are also kind and understanding. I have attached a before and after picture."

"Chris and Joy were awesome! Joy answered the phone at 7am and was a bright and helpful voice on the other end of the phone. She promptly called me back with additional details. Chris jumped right on our vehicle when we got to the shop and got us on the road in no time flat. We were able to get on the road and continue our trip. They saved the day. They were helpful, generous and empathetic. I wish my company had the same level of customer service as Roy’s. Thank you Joy and Chris (and the other lady at the front desk who was also wonderful), you made my day! This company has a great culture!"

"Roy, thank you and your team for your prompt and excellent service. You’ve went far and beyond any service we’ve received from other auto shops in the past. Most importantly, thank you for your understanding and kindness in our unique situation by delivering the truck to us. The truck was in great shape coming out of your shop. I rarely write reviews for businesses, but Roy’s Westside Auto Body deserves a lot of recognition. They do great work and will troubleshoot any concerns you may have. We will definitely be coming back again for any auto issues. Photo of the truck after collision with a deer."