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Family Medicine Of The Rockies
1550 South Potomac Street, Aurora, Colorado, United States
About the Family Medicine Of The Rockies
Family Medicine of the Rockies is a trusted medical institution located in Aurora, Colorado. Our dedicated team of doctors and healthcare professionals are committed to providing comprehensive and personalized care for patients of all ages. From routine check-ups to chronic disease management, we offer a wide range of services to meet the healthcare needs of the whole family. Conveniently located at 1550 South Potomac Street, our clinic is easily accessible for residents in the Aurora area. Trust Family Medicine of the Rockies for all your healthcare needs.
Photos of Family Medicine Of The Rockies
1550 S Potomac St Ste 135, Aurora, CO 80012, United States
Opening hours of Family Medicine Of The Rockies
Monday:
Closed
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 15:00
Sunday:
Closed
Reviews of Family Medicine Of The Rockies
"Called at 4:36pm 05/08/2023 to try and schedule an appointment with Dr. Ferrer as a new patient. Whoever was answering phones became rude that I didn't initially clarify that I was new. No fluff or exaggeration, I just asked to schedule an appointment if possible. Will shop for help elsewhere."
"These filipinos pretend to be nice, but ended up being slow, unprofessional and unreliable, especially when I needed information and help getting my meds after I moved from saudi aurora. I guess I should have known that when I said mihal kita on the 1st day I met them and they didn't even acknowledge what I said."
"I won't be going back to this office. Lack of communication was the main problem, to put it nicely. Don't bother leaving any messages, they don't return phone calls. Your Healthcare is not in their best interest, your money is all they care about. Expect to be on hold an excessive amount of time and for receiving an itemized receipt to take an excessively long time. Front staff is extremely rude. Additionally, I think it's important to know what you will be responsible for paying before you are billed (at least a ballpark estimate) and that is not provided at this facility. Not a very forward-thinking place. It took an excessively long amount of time the day of my visit to get my insurance in the system as well."
"I scheduled a visit for my spouse to go get an annual physical. When he arrived for the visit the doctor said he was not there for a physical and would book him in for two weeks later, but still proceeded with the appointment. He was charged for the appointment, as was our insurance and rebooked for the physical that was originally requested. When blood work was done at the second appointment he was called to schedule a THIRD visit to review the results. We have never been to a doctor who did not automatically send the results through mychart, email or other communication. I understand coming in if there was significant issues with the blood work to discuss further steps, but at least communicate that. This facility seems like a giant money grab. When I called the receptionist she stated that they “never received any money from us, only the insurance company”. So you withhold patient information? Not to mention that the money owed was for a visit late February, which essentially we were double charged for anyway. Do not worry, we have every intention of paying the facility. I work in insurance and healthcare and understand fully what taking advantage of a PATIENT AND AN INSURANCE COMPANY looks like. Additionally, the customer service was absolute garbage. The receptionist hung up on me not once, not twice, but three times. The third call the actual doctor answered, laughed at us for questioning the bill and exclaimed that he has much more money, and to trust him that he’s not “going to get rich” off of our extra appointment. Then he instructed us to never call again and then hung up a FOURTH time. We will not return and I suggest you do not either. Also, still waiting on the blood work results."
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