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Children's Hospital Colorado South Campus, Highlands Ranch
1811 Plaza Drive, Highlands Ranch, Colorado 80129
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About the Children's Hospital Colorado South Campus, Highlands Ranch
Children's Hospital Colorado South Campus in Highlands Ranch is a trusted institution offering expert pediatric care, including 24/7 emergency services and urgent care. Located at 1811 Plaza Drive, Highlands Ranch, Colorado, this facility provides a wide range of services such as surgical care, cancer and blood disorder treatments, outpatient and inpatient care, specialist appointments, and advanced diagnostics. The hospital is equipped with state-of-the-art facilities, including an MRI machine that offers a unique, child-friendly testing experience. The institution also features amenities like a gym for injured athletes, a cafeteria, room service, a gift shop, and a Creative Play Center for children. With a team of caring pediatric nurses available round the clock, Children's Hospital Colorado South Campus is dedicated to ensuring the health and well-being of all children in the south Denver area.
Photos of Children's Hospital Colorado South Campus, Highlands Ranch
1811 Plaza Dr, Highlands Ranch, CO 80129, United States
Reviews of Children's Hospital Colorado South Campus, Highlands Ranch
"The ER nurses communication are absolutely terrible. Also, the nurses need to be retrained or GET A VEIN finder!!!!!! My son was poked three different times and one vein blew out when he was extremely sick! He has bruises all over his hands and inner arm! The Covid policy is different by each nurse. One minute you can have a visitor & they are asking you for your list of 10 approved people and the next you aren't allowed to have any and they are kicking people out. This is NOT the children's hospital it used to be and they seriously need to get their act together!"
"In May 2023 I brought my 2 year old daughter here with a fever that had lasted more than 5 days. When we first arrived they swabbed her for covid and another cold virus I want to say was called Rhinovirus. They proceeded to then give her a bag of fluids (all understandable). While waiting for the results of those two swabs they proceeded to tell me I needed to have her chest x-rayed, do bloodwork, and then wanted to check for a UTI even though she had no related symptoms. (She had a fever and a sore throat) Since she was only 2 and not yet potty trained so they made me allow her to get a catheter before offering that I try to get her to pee in a restroom. As you can imagine, sticking a tube into a 2 year olds private area was wildly traumatizing. She had to be pinned down while screaming and crying and was so worked up it failed TWICE and they were not able to get a sample. I begged them to let me try to take her to the potty where she was in fact able to pee on the toilet because they threatened they were going to HAVE to try again. After racking up $5k plus of trauma and tests on my child the doctor came back to tell us that the VERY FIRST SWAB FOR A VIRAL INFECTION was positive and that she could go home. To this day, my child is very sensitive about anyone helping her wipe her private areas because of what they put here through in the ER all for a cold. Oh and we cannot afford to pay for the $5k + bills they are now trying to bill us when all that they could have done was swap her and wait for the results. The doctor who helped us should not be in the medical practice and it felt like was trying to just rack up whatever benefit it is to run as many tests as possible for $. We were there for 3 hours max for all this to happen and will NEVER RETURN. Shame on these people."
"I really like the doctors, but their scheduling department could change. I had a kidney appointment for my son scheduled months in advance. I got there and they told me it would be a 30-45 minute wait. Fine, I understand a little back up. We didn’t actually see a doctor until 4 hours later. Mind you, I have a 9 month old. By the time we saw the doctor, my son was very cranky and hard to calm down. So I hardly got to even visit with the doctor. They should keep their schedules manageable."
"Everyone, from the ED staff to inpatient care was absolutely amazing. Dr Krack in ED was extremely thorough, answered all of our questions and checked in frequently. ED nurses were knowledgeable, highly skilled and focused on providing the best care possible for our child. I was also very impressed and grateful to all of the nurses and doctors while in inpatient care. We were all treated with kindness, respect and dignity. A parent experiences a myriad of feelings when a child is sick the strongest being self-blame. To have a doctor directly address this tendency and offer comfort was beyond touching in such a scary, uncertain moment. Thank you Dr Beverly."
"Where to start, first off great service on the reception desk in regards to getting someone checked in as our child needed to be on that day. Great service when it comes to a waiting room and the nice administrative and nurses staffing the front desk of the urgent care / ER section can't really blame the lower level employees for anything. But when a hospital can take your administrative paperwork and admissions paperwork including insurance in under 15 minutes but can't supply a doctor in under 3 hours you've lost touch with reality in terms of who your patients are. Don't really want to hear the tired old excuse we are short staffed ect. You are a major hospital crying we don't have $ but charging outrageous prices by reading the low reviews let's us all know you can afford to hire doctors. How in the year 2023 and in the USA a hospital that is not under any duress in terms of war, power outages or any life altering events can't admit little children's in a timely matter is just a serious issue of complete and utter failure of the executive staff at this hospital and I'm sure others like it. If you take our admission information and possible future payment information if we actually got to a point to receive services in under 30 minutes you can produce a qualified doctor or highly trained nurse in under 60 minutes. Otherwise we all start to think you are more worried about possible default payments than treating children. Glad our child got better just sitting in the waiting room and having to force your staff to give us an update on his temperate every 30 minutes. Glad we left as well most likely saved our selves a thousand dollar bill for zero real medical help. I always wondered what a terrible hospital system looked like, nice offices, fancy colors but a complete and utter lack of confidence in staff being able to do their job due to hiring 40 administrative folks instead of nurses and doctors and take care patients. I would recommend a triage staff member in the waiting room that understands how to sort medical needs saw a little girl with what appeared to be whooping cough sit and wait for hours while some torn ligament teenager got priority."
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