Bath & Body Works

"I have a couple of Bath and Body Works near me at The Orchard and at Northglenn Market Place. The customer service is always fabulous. Yesterday I stopped in the shop at 120th and Sheridan and my experience was amazing!! The staff was sooo helpful and friendly. Thank you!!"

"Hours always vary for idiotic step, like the air isn't working or close early with no explanation. Older mgr is very rude, short and condescending. Never greeted upon entry. I prefer to drive to a store further out, even if in inconvenient."

"Not too busy, very friendly staff, lots of smells and choices of candles, soap, lotions, etc. I constantly get offers/deals on the app and the staff always respect the deals and help me understand them. I always get what I want/need and leave happy."

"MeLeaha and Kristin shouldn’t be working in customer service. I had my receipt and the product I was trying to return. It was a spray that the top kept getting stuck and wouldn’t spray. They were completely rude to me telling me it was their old bottle even though it looks completely like the new bottle they have. The “new bottle” the only difference is the back sticker says 16.95 opposed to the old bottle saying 16.50. I even offered to pay the .45 difference. I had my receipt to show I purchased the bottle but they were very dismissive towards me."

"KATHY and Amy were just the best today! They made me feel like retail and customer service aren't dead. The best service I've had from any retailer in a few years. Thank you beautiful ladies for the best experience! You are absolute Gems!"