Wayne Johnson - State Farm Insurance Agent 11150 East Mississippi Avenue, Aurora, CO 80012

"I got a raccoon in my attic. These penny pinchers denied my claim to have it removed because they don't cover damages caused by animals. While trying to figure out how they could legally be so useless I found I was paying for volcano coverage. In Denver. They have zero integrity, they're after your money. They're no better with cars. My wife filed a claim for hail damage and we had to pay for 2 different claims because they subcontract windshield work. If it's anti-consumer, it's in their playbook. I wish all the worst things on these office workers. Hey Wayne. Glad to see I got under your skin. I picked up an expense equivalent to a new car payment because your policy doesn't protect against animal damage. At no time was the claim rejected because of negligence or maintenance issues. When you don't remember details do you always baselessly blame the customer? But you don't care, the new car expense isn't yours. Small business or not, I'll call out anybody who fleeces me out of 10s of thousands of dollars, you're not special."

"Wayne and his team are the best. I don't think anyone locally cares for the community and customers quite like this office. They take the time to explain coverages, offer different options and are always friendly."

"As my son and his friends were traveling through Aurora, he had an accident with an animal and needed help. I found Wayne’s office as a closest office from the scene and I immediately contacted his office for help. It was 4:50 pm and I spoke to one of his office reps and she helped set up a towing immediately. She was AWESOME! I wished I remember her name…. Wayne also got on the call and advised towing will take over an hour and invited my son and his friends to come to his office and to stay warm until tow truck get to the scene. The office closes at 5 pm and Wayne stayed with my kid until 6:30 pm until the tow truck arrived. Who does that these days? Thank you Wayne and whoever that lady was in your office that I spoke to…. You definitely showed what a “good neighbor” service was that day! Too bad my son was traveling through the state or I would definitely have him choose you as his agent!"

"Wayne is definitely in the top 1% of insurance agents. My first agent screwed me big time. He added a whole bunch of unnecessary coverages to my policy that I didn't need or want. Me being a naive 18 year old kid who didn't know anything, went a head and signed the contract. Fast forward a few weeks and my mom told me that I needed to come see her agent, Wayne. We met with Wayne and went over my coverages. When I tell you how upset this man was, that another State Farm agent had done this to me.... Wayne was so sincere in his apology and said, "Simon. I am so sorry. This is NOT how State Farm does business." His words have stuck with me since. Even to this day, as an insurance producer in a completely different state now, his words still ring with me. It's those words and that one single day, that set the precedent for how I as an insurance professional, do business. No matter how much I disliked State Farm, I wanted to stay because of Wayne. Wayne cares about his clients and is a true professional in every sense of the word. I cannot recommend Wayne highly enough and would send anyone to him. Thank you, Wayne."