Dunkin'

"Donuts are great - after all, that’s why we go there in the first place! I stopped by to pick up a dozen assorted donuts for an office meeting this morning (2/23/24). When I order in advance through the app, the price is $17.99 plus tax. Today I did not order in advance. I went in and asked for a dozen assorted donuts, and was charged $21.49. I told the cashier that the price was incorrect, and she proceeded to tell me that I was wrong and that the price has been the same for years… I was running late and didn’t feel like wasting time and energy with someone that clearly need the additions $3.50 more than I do. The lesson learned here is order ahead or check your bill before you pay - they are overcharging for donuts. I’m curious if this is happening to other people…"

"Myra and the morning crew do an outstanding job. Always get my correct order and they always are in a great mood. Makes my hour drive to a ten hour shift much more enjoyable and leaves me satisfied. Thank you!"

"I’ve given this place multiple chances to redeem themselves but today was the last straw and the last time I’ll ever waste my money there. The customer service from the young lady that is there most often is entirely unacceptable. The speaker in the drive through is so broken down they get annoyed with you within the first 5 seconds of ordering and there is always something wrong with the order. Once you finally reach the window you’re greeted with a death stare And handed the most underwhelming order that costs more than it’s worth. I don’t expect much from a drive through, but this is beyond anything I have ever experienced and should ever have to experience. Thanks for the many terrible mornings, Dunkin. I hope to never cross paths with you or your employees again."