Swarovski Cherry Creek Mall

"I had just purchased a dress for a wedding that I wasn’t sure how to accessorize, so I came to Swarovski. Cesar immediately greeted me and asked questions to gauge both the color of the jewelry and the style that would fit the fit. He selected several options and I ended up finding the perfect matching necklace and earring set to go with the dress. He did the same for my mom and she was delighted. His coworker, Laura, even had a great restaurant recommendation that we ended up dining at afterwards. Thank you to both Cesar and Laura!"

"Swarovski has great gifts but this store had limited inventory. Took my kiddo in to see figurines and they had very few. Service was friendly. ***Don't use drizly. Terrible customer service. See my review in the play store***"

"What can I say I love the store!!! From the minute you walk in ….your eyes just glisten with all the beautiful colors and glitter in the jewelry! it just shows class and style and I gotta have these!! Attitude!! Laura was so amazing she help me pick out a whole set and we mixed and matched everything, and I ended up picking out a beautiful group of jewelry!!! Laura is so amazing thank you so much for all your hard work"

"Laura has the worst customer service. Was making a return didn’t have my receipt, but was on my account with the store. Laura said she couldn’t make the return because the system didn’t have the type of payment I made. She said I had to go back to Park Meadows to make the return. I asked if she could call that store and she said no. I then call my son to take a picture of the receipt which then Laura asked me to email her. She said i can’t just show her the receipt on My phone. I will never go back to this store. Park Meadows store has the best customer service. Don’t go to this store. The worst customer service not friendly at all. Why spend money in a store like that."

"Laura was extremely rude when I called in to inquire about my ring. My boyfriend bought me a size 6, but the store gave him a size 9. We tried to exchange it, but they didn't have any other size 6's in the country or online. I was talking to her about my situation and she cut me off every time I spoke and decided that I was being absolutely ridiculous for wanting a refund. He asked me to marry him with this ring so I wanted the same one. No problem if you guys don't make it anymore, but at least understand that you sold him a size 9 when the receipt said size 6. I asked her why she was being so awful to me and she kept repeating their policy like a robot. I have been extremely put off by Swarovski and we will never be buying from them again."