KAY Jewelers

"The Manager of this store, Cailey, and her entire staff is absolutely wonderful. I ordered a watch and when it arrived she called me as it was not in the best condition. She didn’t want me to waste my time coming to pickup something that wasn’t of high quality. She took her time to call around and secure a different one for me that was in great quality. That is above and beyond. Additionally, She was kind enough to go even further and size my watch and 4 additional ones for me. This is service that is not common and not even remotely necessary. If you need anything that is available at Kay, skip another shop and come here. Specifically to this store."

"Dianne spent hours with me on my trade-in and she was extremely patient, kind, and knowledgable. I walked out with 4 beautiful pieces - there’s so much gorgeous variety - and was even more thrilled to receive 40% off my purchase due to Black Friday sale being extended in-store. Phenomenal experience. Highly recommend. Thank you so much!"

"Had a great experience buying my first pieces of jewelry from Kay jewelers at cherry creek. Matt the assistant manager was very helpful and knowledgeable, also very patient in helping my choose the right pieces. He was even able to price match when the Black Friday sales started. 10/10 experience."

"I went into this location and the service I received was exceptional. Matthew helped me out and left such a great impression on me. I don’t normally write reviews however he left such a good impression on me that I wanted to share how this gentleman helped me and made me feel. I encourage you anyone shopping for jewelry to come in and experience someone who is genuine."

"My wedding and engagement ring had a few stones missing, since the beginning the shop was clear that in time frame couldn't be possible (8 days) however they could try and work on it as much time allowed. Since I'm not from the Denver didn't want my ring to be posted by mail. The shop answered my multiple calls in regards of the status of the ring and when it came time to pick it up they gave the great news they were able to fix them both!! :) They did a great job!!"