Appliance Emporium 3102 South Parker Road, Aurora, CO 80014

"The manager of the store is a creep and his wife is a nut case! He came to my home late and wanted to talk to me the entire time of the install after purchasing a washer and dryer from them. I had the washer/ dryer for less than a week and an error popped up for service. I called in to get the service scheduled and they charged me $75 for the visit - I paid for the service. A few days later the same error and another service fee was required to have them look at it again. I explained to them I would come in to pay for it in cash this time and he then decided to threaten me and say he would not leave my house until I came in to pay! The audacity !! I wasn't home at the time and let him in with my code for my front door this was a huge mistake -- he was in my house alone and refused to leave. SOOOO unprofessional and SHADY! Never working with this company ever again! Prepare to get ripped off in service fees and equipment that does not work!"

"We've been customers for over 10 years. Rob is an appliance savant. Fast, Quality Service, Fair prices. Extra bonus: He'll tell you what he thinks of various brands and models from an expert technical view, and that could save time, money, and future headaches."

"Excellent service came within half hour of call. Fixed immediately. Neat no mess, fair prices. Good quality machines. I purchased from Rob. Have him do maintenance too. Wealth of knowledge and honest. Will definitely do business with him again or any future appliance purchases."

"Highly recommend this unicorn company. Rob and Christine are great. Rob came to repair my washer and the error code said the pump was bad. Then he turned the washer on and the awful noise indicated a bearing was going and at that point there was no sense in putting any money into the old washer. Rob gave me a great price on a refurbished one that included delivery, installation and removing the old one. The first time I used the replacement it looked like there was a leak and Rob practically flew up here to fix it. On a Sunday! Turns out the washer was absolutely fine, there was a clog in the drain. Rob's smart, funny and Christine is really nice on the phone. They also have all kinds of appliances at their store, check it out!"

"My family was lucky enough to find Rob and his family years ago, and we will never look elsewhere for kitchen appliances and services that are offered by Appliance Emporium. We are incredibly happy with the many appliances we bought from them over the years, and the fabulous customer service that goes along with that. Rob is professional and honest, knows more about kitchen appliances and repairs than anyone I've ever met, and even once tried to walk me through a "simple" repair over the phone. When Tina answers the phone, you get a treasure trove of knowledge, kindness, patience, mad coordinating and scheduling skills, and someone who genuinely will do everything possible to help you. Their prices are extremely fair, and their response time is very reasonable. Stop your research ... you've found the best!"