Enclave Apartments

"The new owners and maintenance have been pretty good this far. I have lived here for 6years and gone through numerous of owners, leasing agents and maintenance, it has been frustrating, hopefully this time we can actually see a light at the end of the tunnel."

"This apartment complex is the WORST apartment complex I have ever lived in they don’t care about you as tenants and they don’t care about helping you or anything. All they want is your money. Never will I ever refer people to them. You pay so much money to not even have a comfortable living space they absolutely have nothing to offer. They charge you if something breaks in your apartment you have to pay the maintenance people 26$ Everytime you put a work order in. If I could do a review with no stars I would because they don’t even deserve 1 star HORRIBLE HORRIBLE please to live"

"Since the moment I walked into the office, at Enclave ,Tricia and Brittney were absolutely AMAZING they were great at communicating and working with me on finding the perfect home for my little family. The maintenance crew is great as well and very helpful and respectful as well as responsive. I have never experienced such excellent customer service. Last night they threw the Enclave community a Christmas party. You can really tell and see that the management team put thought and so much care into the whole thing!! Fun game, crafts for the kiddos , snacks , prizes. I’m very excited and thankful for everything what this community has to offer."

"Let me start by saying don’t judge a book by its cover. Because these apartments appear to be great. Newer builds, nice neighborhood. However since moving in my experience has been a nightmare. It started with a wasp infestation in my kitchen, coming through the ventilation system, which I had to resolve myself, with a 4 year old. Multiple locks on my doors didn’t work, drawers wouldn’t open and close properly, no peephole glass in my front door. All things that I should have found before moving in, but I did not do a thorough enough inspection until I got the keys for the apartment. Since then, my AC has flooded my bathroom multiple times from the bathroom ceiling. The pipes keep freezing. More than 5 times someone has came and failed to fix my AC between maintenance and their HVAC contractor Cooper Mechanical. It still doesn’t work and now they are saying it won’t be fixed until it’s 60 degrees outside, even though the HVAC tech told me the issue, if it didn’t work this time he would get the correct part. Thats atleast 5 times my work from home spouse has had to deal with strangers inside during her work hours. Had to clean up after them when they left, all for no reason, since they did not fix anything. It’s also an amenity I pay for, I was told I had access to upon moving in. Brittany in the office felt entitled enough to tell me when and when not to use my AC unit, was very disrespectful by saying I wasn’t being logical, thanks Brittany, but that doesn’t fix my AC unit. I understand we are entering winter, I also understand this has been an ongoing problem for months and needs resolved. You cannot set it to the side because it’s winter. My work order has once again been closed without resolving my issue. I have neighbors that smoke cigarettes, rev their cars and make TikTok videos, come home at 2am and blast their music before going inside, and a train that runs and blasts its horn all night. Sorry if I don’t want my window and door open to entertain this nonsense. They do stuff like “Mandatory Inspections on Tuesday” then Tuesday at 6pm reschedule to Wednesday. They resealed the parking lot leaving me no access to my garage that I pay extra for, for over 24 hours with no compensation. I have had 2 property management companies since moving in 6 months ago. The trash used to run daily, now it comes whenever it wants. Still costs me the same. I have been disrespected and treated any type of way since moving in. I paid a $2000 security deposit for a $1300 a month apartment that has been far less than desirable. I have never missed or been late on any type of payment. I have never broke my lease agreement or caused any type of disturbance. My apartment is cleaned and well maintained. So please anyone looking to move here, I’m trying to save you a headache. Read these reviews, and take them into consideration. I wouldn’t renew my lease here for $800 a month! And honestly I would move next week if they would terminate the lease. I can furnish proof of work orders to anyone interested just shoot me an email, these aren’t falsified claims I can back it all. Do not let these people take advantage of you! All of my neighbors are moving it’s no coincidence. Neither are these Google reviews. Also on a side note, I have contacted management, it’s not been helpful. So please don’t auto populate that response. I work a lot, and just want to come home and relax. They have made that extremely difficult. I didn’t want to make this review until I left, incase things got better. After our conversations today, I’m confident things will not get better here."

"The new management is amazing. They respond so fast and are so helpful. We wanted to transfer units and they made it happen quickly! We love living here. The rent price, location, management and the units are all great. We’ll be staying here for a while! Thank you guys!"