Courtney Downs Apartment Homes 15849 East Jamison Drive, Englewood, CO 80112

"I moved in April of 2023. I had worked with other apartments before looking at Courtney Downs and they made everything a hassle/long process. I could not visit the apartments before moving as I lived out of state. The staff at Courtney Downs were super accommodating, helped me view the apartments virtually, move in fast/efficient, and on the day that worked best for me. When I got here, everything was super clean and even better than the pictures/virtual tour. Maintenance was also super helpful in making sure everything in our apartment was working as it should! We love the walking trails close by especially for our furry friends!! We feel safe and accommodated. Would highly recommend!!"

"Courtney Downs has been a great place to call home the last 2-3 years. Very reasonably priced for the area. The staff is very friendly and helpful, especially Kaitlyn Bell who helped me with an apartment transfer recently. Maintenance is quick to respond with any issues I’ve had. Great amenities including the gym, pool and hot tub. Cherry Creek trail right behind us is great for walking and biking as well as taking my kids down to the creek to play. I wouldn’t hesitate to recommend Courtney Downs to my friends or family!"

"Needed to solidify housing before I began I new job and moving from out of state. They were extremely helpful and friendly. On move in day the leasing associates were awesome! I've been here for a couple months now, things are going well. I enjoy my apartment my maintenance issues are addressed quickly, and the location is perfect (bike trails, stores, schools). Down side, wish there was another dumpster. Please keep up with the residence appreciation perks, the free pizza was great to have one a Friday evening."

"The complex's location is pretty great for the area. You really can't beat the immediate access to the park. They also offer lots of different floor plans which is nice. Unfortunately, the complex suffers from some negative aspects that overall outweigh anything positive. The walls are thin, you can hear your neighbors all around you, especially above you. Their waste management is a disaster, and garbage will often be overflowing out into the parking lot. Their remedy to this is to often stand up a roll away which, to no surprise, gets overflowed with garbage that spills out into the parking lot. I've dealt with hot water issues, water pressure issues, and appliance issues and it typically takes some time to get repairs. Security is lacking as well. My car got broken into once and I had a number of personal belongings stolen out of them. My neighbors were unpleasant and rude - one of them even chain smoked outside and would drop her half smoked cigarettes on the ground five feet from trash can. After watching a literal child playing in the mountain of cigarette butts, I ultimately informed the front office of the issue and only then was it taken care of. Ultimately, the management is sorely lacking. They definitely made it seem as though my existence there was a burden, and that any time I reached out for assistance it was a nuisance. They were rude most of the time that I spoke with them. Even today, after moving away from the complex, the management was inexplicably rude to my wife who had simply called in with a question. I'm certain I'm not alone in my experiences at Courtney Downs - I recommend avoiding this place. EDIT: In response to the company reply - I am thankful for the team trying to track down the package. However, my missing mail wasn't the point. I would just appreciate if someone would call my wife back and apologize for talking to her like that. Good luck with the trash."

"So far so good. Had an issue with my AC the first night and they immediately came in. Assessed it. Put in a portable AC until tomorrow when they said that they would fix the actual AC. So they are very attentive and the grounds are lovely. The pool seems to be very well kept. It's a non-smoking entirely community which I'm a smoker, but I hate smoking inside the house so it's appreciated. The only thing is is I wish that they had assigned parking but taking into consideration everything else, it's so far been a wonderful renting experience. The process is very simple and the front desk is quick to answer any questions that you may have. It makes everything go very smoothly."