FedEx Ground 3923 County Road 154, Glenwood Springs, CO 81601

"Fed Ex will not deliver to our residence as it’s up a dirt road and Fed Ex, unlike any other delivery services won’t deliver there. I’ve gotten a complete runaround trying to contact the Fed Ex ground location to arrange for someone to pick up my package. There phone number is not on their website and the foreigners who answer the 800 # are instructed not to provide it. Very annoying. What horrible customer service. I will never intentionally use Fed Ex, nor recommend it due to the repeated difficulties obtaining packages from them- it’s like they hold the packages hostage, dare you to try and find them (they don’t provide any notice of where they are, the drivers lie and say attempts were made to deliver with no one home, when no attempts were made) they make it as difficult as possible to retrieve them."

"Horrible! Horrible customer service! Been having problems with deliveries in the last two months that I been here. Inconsistent! Lazy! I order from a meal delivery service. Never had problems before until I moved here. LAZY people didn't even deliver my food to my house and didn't give me a reason why I had to go pick up my food at fed ex, didn't get alerted. Two days later I had to go pick up my food, no one answered the intercom to let me in and the ugly man with the disgusting attitude wouldn't working out front wouldn't even help me. No one answers the phone. Thanks to this FedEx location, they get to send my week's worth of food back and I get a refund"

"Larry called to alert us that our package was about to be delivered to our old address. He was so kind to talk us through rerouting the package. Thank you Larry!!"

"Weird how when I actually include a complete verified street address, valid and current contact information I have never once had an issue with FedEx deliveries. They even call when something looks off on an address, great office staff genuinely want to help."

"The driver didn't attempt to deliver my package to 71 XYZ St. because his options were 28 or 29, 74, 89 or 102. If I were the driver, I would have delivered to 74 - the house with all the cars in the driveway preparing for a funeral. Wouldn't you? They will try again in 2 days... when everyone has gone home. Never using FedEx again."