U-Haul Moving & Storage of Grand Junction 2949 North Avenue, Grand Junction, CO 81504

"Would not recommend this U-Haul location - our U-Haul truck broke down literally across the street within view of the U-Haul office. Lonny said they were too busy to help and that there was nothing they can do ———-and we are currently stranded. Roadside assistance says maybe 2-3 hours at best before they can help. The truck broke down 10 min after we picked it up and I’m literally looking at the U-Haul office across the street. But they can do nothing to assist."

"It's always convenient and easy to rent from this location. Great hours, great trailer options, they have always had what I needed. Easy pick-up and drop-off. Useful products inside as well."

"When asking about a late fee and I expressed it was so high. Lonny rudely said, "I don't know, I don't make the prices". I responded well of course I would not think you did. Why people say that is to be sarcastic. We don't need sarcasm we need empathy. This hasn't been the only time I've had rude remarks from him or his staff. I DO NOT recommend this storage place. Prices go up all the time and without letting you know. Go elsewhere. There are cheaper and much nicer people to deal with."

"Went as a walk in to rent a truck. Staff told us we had to download the app. We didn't want to download the app because we don't need a uhaul all the time. We made our reservation over their website and everything was confirmed. Staff was very rude and refused to rent the truck to us. Ended up going to the other uhaul location and had no trouble at all getting a truck."

"Super friendly and helpful staff! Shout out to Misty cause I only got her name but everyone else was awesome too. I've used this place a handful of times and always had a good experience."