Edible Arrangements

"Apparently not open on Sundays. I went over at 1:30 for a birthday reward and though there was a car, no one was inside and the door was locked. I called and waited but no one answered."

"Terrible experience again. This time I was told they don't have enough employees to make arrangements. Sad what this business has turned into. Used to be kind of a cool gift, now just not worth the effort. Save your money and time."

"If I could give no stars for this store I certainly would. On January 10th, 2024, I received a fruit platter from this location from my husband for my 50th birthday, it was presented well with balloons and the platter wrapped etc. My husband was disappointed because he noticed the balloons were not the ones that he had chosen. Then I started to unwrap the platter and I was horrified to find moldy fruit. My husband contacted the store and spoke with a young man that seemed apologetic. he offered to replace the entire order the following day and to compensate my husband 20% of our order and that was that. The next day we received the platter but no ballons. We reached out to the corporate office, who responded back to us today 1/12/2024 and promptly routed us back to this store for a resolution. We spoke to the rudest, most condescending, disrespectful women by the name of Kim. Even though she hadn't spoken with the young man that we initially spoke with and wasn't present during the conversation. She proceeded to tell us what he was thinking when he spoke with us, as well as his intension behind his resolution. She also told us what he said and what he didn't say and began raising her voice and talking over us. Then she goes on to tell us that she's not going to fire him, which was never part of the conversation. She informs us that they no longer carry the balloons that my husband ordered and asked us what we wanted her to do. We tried to explain that it would've been nice if they had just communicated that with us instead of acting as if it was a simple matter of them just correcting their mistake. We have spent lots of money with Edible Arrangements over the years and because of this experience (not the rotten fruit the experience and disrespect from Kim) they will never get another cent of our money. We never asked for the young man to be fired but we do think that Kim should be fired because Edible Arrangements will lose a lot of customers if she is left in charge of dealing with them."

"The quality of products I get from here are consistently perfect and the owners of this store are the kindest people you will meet!! I love ordering from here, either a big order for delivery or just a walk-in smoothie, it is always a day-brightening experience. Not once have I had any kind of unpleasant moment, I highly recommend ordering from this location!"

"I prefer to support small businesses, but I was wanting chocolate-covered strawberries at last-minute. I ordered around 10am for pick-up at 2pm. The fruit was delicious & packaged well. Edited 12/11 to add - I was thinking more of small mom-and-pop shops, not corporate retail chains, but duh, someone has to own them! *facepalm* In any case, we've ordered from here several more times over the last couple of months and enjoyed each item! Customer service is always on point, fruit is consistently fresh and carefully cut/dipped, and I've ordered with less than 20 minutes notice with no issues. Thank you!"