Lowe's Home Improvement 4252 Royal Pine Drive, Colorado Springs, CO 80920

"Waited to get a piece of acrylic cut for 30 minutes. Once we went and asked a second person, (after waiting 30 minutes for someone to come after paging the overhead) he came over, and absolutely shattered the edge. The piece we got was placed in the wrong area, so instead of being $35 we paid $90 for a botched piece of acrylic, that will likely no longer fit the project we need. By the time we got to check out, it was more worth it to suck up the overpriced garbage piece and go home then even attempt to haggle. Absolutely incompetent customer service, terrible cutting services, and horrible etiquette. I'm very disappointed."

"While it’s convenient to shop at this location for me and the selection is often good, the customer service is abysmal. Their staff on the floor is helpful but anytime I attempt to return something, pulling teeth is a more pleasant experience. I’ve waited as long as 2 hours to do a simple return because their staff ignored me or changed members so they could go on a break in the middle of a transaction and had to restart the entire process. Today I attempted to return drywall that I had asked their staff to grab for me and they grabbed the wrong size which I didn’t realize at purchase, but when I attempted to return it 95 days had passed and they refused to swap it out even though they caused the problem in the first place. I’ll likely be moving the majority of my purchases to other competitors after all of this. Very disappointed after 10+ years of shopping at Lowe’s"

"Halloween and Christmas is ready to go. If you are needing a new artificial tree, they have a great selection. Life sized Santa's that sing and talk."

"By far one of the best Lowe’s in town for always having items in stock and helpful and knowledgeable staff. It doesn’t matter what kind of project you’re working on, plumbing, drywall, paint, landscaping, pest control, they have someone to help. They also have a great selection of grills, smokers, and appliances. We’ve purchased a smoker, dishwasher, range/oven, and microwave over the years and they offered free delivery on all of them. The smoker they also assembled it for free. It arrived ready to use, hard to beat a deal like that! Their garden center has everything you need for your yard, garden, and flower beds."