The Children's Place Outlet 14500 West Colfax Avenue, Lakewood, CO 80401

"Kuddos to Susan for her amazing customer services. My 11 year old suggested I promptly submit a review on his behalf. Susan was attentive to his needs and extremely helpful on finding the correct style and sizes my son needed."

"Horrible customer service! We placed a pick up order and my husband (same last name) went to go get it and they would not give it to him unless he was an authorized pick up person on the order. He had a copy of my emailed receipt that I forwarded him. They told him that I had to call customer service to add him on as an authorized user. So he waited at the mall until I called. Customer service said there was no way that they could add him now so I had to go in. I explained that we live 2 hours from the store and I could not. They said there was nothing they could do. I called the store and said it was my order so why I can’t I just give them the ok to get it since I’m 2 hours away, they said it was against store policy. This was for a $20 order, nothing huge. Then I called customer service to cancel the order and they said I could not cancel the order and I would just have to wait until they realize I won’t be picking up the order and the refund me the money. Again, they said there was nothing they could do. Needless to say I will call my cc company to dispute the charges and never shop at any of these stores again, especially not the one at Colorado Mills with the horribly rude employee! Telling all my relatives not to buy my kids’ clothes there, too!!"

"So many amazing sales, and the rep that helped me out was a young woman named Alexis! She was so sweet, and very patient with me. I was so impressed by her customer service, she is young but understands the importance of her job. Thanks Alexis!"

"I would give 0 stars if I could i ordered something back in March received the wrong package. Called weekly emailed twice and then went to the store where they could not help me either all I want is what I ordered! They could return what was sent to me but it was not the same price as what I ordered."